User Screen "Introduction & Framework"User Screen "Portfolio Holders"User Screen "Strategic Performance Report - Latest"User Screen "Monthly Performance Report"User Screen "Community Plan"User Screen "Corporate Plan and Delivery Plan"User Screen "Plans,Policies and Strategies"User Screen "Warwickshire Local Area Agreement"User Screen "Employee Survey"User Screen "Indicators On/Above Target"User Screen "Indicators Below Target"Published onFriday, 27th August 2010Show Indicator "HLPI 6 - a. Complaints Dealt with Within Response Times" using Object Form "Performance"Show Indicator "HLPI 6 - a. Complaints Dealt with Within Response Times" using Object Form "Details"Show Indicator "HLPI 6 - a. Complaints Dealt with Within Response Times" using Object Form "Links"Show Indicator "HLPI 6 - a. Complaints Dealt with Within Response Times" using Object Form "Printable"Show Indicator "HLPI 6 - a. Complaints Dealt with Within Response Times" using Object Form "Edit"User Screen "Our Performance"Picture showing Z:\NBBC-logo-09_ASSET_WEB.gifHLPI 6 - a. Complaints Dealt with Within Response Times
Percentage of complaints dealt with within response times.Person "Performance and Quality Manager"User Screen "Introduction & Framework"User Screen "Portfolio Holders"User Screen "Strategic Performance Report - Latest"User Screen "Monthly Performance Report"User Screen "Community Plan"User Screen "Corporate Plan and Delivery Plan"User Screen "Plans,Policies and Strategies"User Screen "Warwickshire Local Area Agreement"User Screen "Employee Survey"User Screen "Indicators On/Above Target"User Screen "Indicators Below Target"User Screen "Our Performance"
  
Use the table below to add performance data. To save the changes click on Update
  

Month

Value

Apr 07/08

87.50%

   

May 07/08

83.33%

   

Jun 07/08

65.85%

   

Jul 07/08

71.15%

   

Aug 07/08

72.06%

   

Sep 07/08

74.67%

   

Oct 07/08

72.83%

   

Nov 07/08

69.91%

   

Dec 07/08

70.60%

   

Jan 07/08

85.70%

   

Feb 07/08

75.58%

   

Mar 07/08

74.32%

   

Apr 08/09

85.19%

   

May 08/09

86.21%

   

Jun 08/09

74.41%

   

Jul 08/09

72.73%

   

Aug 08/09

74.47%

   

Sep 08/09

73.47%

   

Oct 08/09

71.43%

   

Nov 08/09

69.12%

   

Dec 08/09

73.42%

   

Jan 08/09

78.13%

   

Feb 08/09

82.64%

   

Mar 08/09

83.46%

   

Apr 09/10

77.78%

   

May 09/10

89.47%

   

Jun 09/10

85.71%

   

Jul 09/10

87.50%

   

Aug 09/10

90.70%

   

Sep 09/10

93.44%

   

Oct 09/10

94.20%

   

Nov 09/10

95.12%

   

Dec 09/10

95.70%

   

Jan 09/10

96.08%

   

Feb 09/10

96.67%

   

Mar 09/10

97.06%

   

Apr 10/11

100.00%

   

May 10/11

100.00%

   

Jun 10/11

100.00%

   

Jul 10/11

100.00%

   

Aug 10/11

   

   

Sep 10/11

   

   

Oct 10/11

   

   

Nov 10/11

   

   

Dec 10/11

   

   

Jan 10/11

   

   

Feb 10/11

   

   

Mar 10/11

   

   

Use the object below to change the remedial action/commentry and baseline on performance for the performance indicator