User Screen "Introduction & Framework"User Screen "Portfolio Holders and OSP Performance"User Screen "Strategic Performance Report - Latest"User Screen "Monthly Performance Report"User Screen "Community Plan"User Screen "Corporate Plan and Delivery Plan"User Screen "Plans,Policies, Strategies, Standards"User Screen "Warwickshire Local Area Agreement"User Screen "Employee Survey"User Screen "Indicators On/Above Target"User Screen "Indicators Below Target"Published onWednesday, 28th April 2010Show Indicator "HLPI 32 - a.Satisfaction with Maintenance Service (Internal Workforce)" using Object Form "Performance"Show Indicator "HLPI 32 - a.Satisfaction with Maintenance Service (Internal Workforce)" using Object Form "Links"Show Indicator "HLPI 32 - a.Satisfaction with Maintenance Service (Internal Workforce)" using Object Form "Printable"Show Indicator "HLPI 32 - a.Satisfaction with Maintenance Service (Internal Workforce)" using Object Form "Update"Show Indicator "HLPI 32 - a.Satisfaction with Maintenance Service (Internal Workforce)" using Object Form "Edit"User Screen "Our Performance"Picture showing T:\Steve G\NBBC-logo-rev.gifHLPI 32 - a.Satisfaction with Maintenance Service (Internal Workforce)
Person "Performance and Quality Manager"User Screen "Introduction & Framework"User Screen "Portfolio Holders and OSP Performance"User Screen "Strategic Performance Report - Latest"User Screen "Monthly Performance Report"User Screen "Community Plan"User Screen "Corporate Plan and Delivery Plan"User Screen "Plans,Policies, Strategies, Standards"User Screen "Warwickshire Local Area Agreement"User Screen "Employee Survey"User Screen "Indicators On/Above Target"User Screen "Indicators Below Target"User Screen "Our Performance"
  
a.Satisfaction with Maintenance Service (Internal Workforce)
  
  
  
Customer Satisfaction Level with the INTERNAL building maintenance repairs service - Percentage of Good or better
  
  

Month

Value

Apr 09/0

   

93.51%

May 09/0

   

83.96%

Jun 09/0

   

85.94%

Jul 09/0

   

87.16%

Aug 09/0

   

88.61%

Sep 09/0

   

88.25%

Oct 09/0

   

88.35%

Nov 09/0

   

88.13%

Dec 09/0

   

88.66%

Jan 09/0

   

88.53%

Feb 09/0

   

88.99%

Mar 09/0

   

89.04%