27 Tenants Contacted 27 Satisfied     Cumulative Total 98.98% satisfied.
Person "Administrator"User Screen "Introduction & Framework"User Screen "Portfolio Holders"User Screen "Strategic Risk Register"User Screen "Delivering Our Future (DOF) Delivery Plan"User Screen "Business Plans"User Screen "Indicators On/Above Target"User Screen "Indicators Below Target"User Screen "Our Performance"
  
  
  
TablenotenotenotenotenotenotenotenotenotenotenotenoteTable showing Value of Indicator "HLPI 29 - Customer Satisfaction with Planned and Cyclical Maintenance Work Programmes"Chart showing Indicator "HLPI 29 - Customer Satisfaction with Planned and Cyclical Maintenance Work Programmes"Table showing Hierarchical Self of Object Form "Performance"Indicator "HLPI 29 - Customer Satisfaction with Planned and Cyclical Maintenance Work Programmes"Indicator "HLPI 29 - Customer Satisfaction with Planned and Cyclical Maintenance Work Programmes"Table showing Hierarchical Self of Indicator "HLPI 29 - Customer Satisfaction with Planned and Cyclical Maintenance Work Programmes"Below TargetOn TargetAbove Target

Month

Percentage

Comment

Apr 18/19

100.00%

   

   

May 18/19

97.22%

   

   

Jun 18/19

98.75%

   

   

Jul 18/19

95.23%

   

   

Aug 18/19

97.92%

   

   

Sep 18/19

98.26%

   

   

Oct 18/19

98.46%

   

   

Nov 18/19

98.03%

   

   

Dec 18/19

98.24%

   

   

Jan 18/19

98.06%

   

   

Feb 18/19

98.36%

   

   

Mar 18/19

98.58%

   

   

Apr 19/20

100.00%

   

26 Tenants Contacted 26 Satisfied

May 19/20

98.04%

   

25 Tenants Contacted 24 Satisfied     Cumulative Total 50/51 satisfied.

Jun 19/20

98.87%

   

38 Tenants Contacted 38 Satisfied     Cumulative Total 88/89 satisfied.

Jul 19/20

99.18%

   

34 Tenants Contacted 38 Satisfied     Cumulative Total 99.18% satisfied.

Aug 19/20

98.83%

   

48 Tenants Contacted 47 Satisfied     Cumulative Total 98.83% satisfied.

Sep 19/20

98.98%

   

27 Tenants Contacted 27 Satisfied     Cumulative Total 98.98% satisfied.

Oct 19/20

99.01%

   

33 Tenants Contacted 33 Satisfied     Cumulative Total 99.01% satisfied.

Nov 19/20

98.72%

   

30 Tenants Contacted 29 Satisfied     Cumulative Total 98.72% satisfied.

Dec 19/20

98.83%

   

24 Tenants Contacted 24 Satisfied     Cumulative Total 98.83% satisfied.

Jan 19/20

98.95%

   

28 Tenants Contacted 28 Satisfied     Cumulative Total 98.95% satisfied.

Feb 19/20

99.04%

   

28 Tenants Contacted 28 Satisfied     Cumulative Total 99.04% satisfied.

Mar 19/20

98.88%

   

29 Tenants Contacted 28 Satisfied     Cumulative Total 98.88% satisfied.