Reference

Name

Owner

Oct 08/9

Oct 08/9 (Target Status)

Nov 08/9

Nov 08/9 (Target Status)

Monthly BVPIs 

BV002a

Equality standard for local government

Assistant Director - Chief Executive's office, Paul Dobson

2

   

2

   

BV002b

Duty to promote race equality

Assistant Director - Chief Executive's office

79.00%

   

79.00%

   

BV008

Percentage of Invoices Paid on Time

Assistant Director - Corporate Finance

97.20%

   

   

   

BV016b

Percentage of eonomically active people who have a disability

Assistant Director - Chief Executive's office

15.76%

   

15.76%

   

BV066c

Rent Collection and Arrears Recovery(Notices Seeking Possession)

Assistant Director - Housing Services

19.45%

   

   

   

BV076b

Housing Benefit Security - investigators

Assistant Director - Corporate Finance

0.33

   

0.33

   

BV091a

Kerbside collection of recyclables (one recyclable)

Assistant Director - Public Amenities

100.00%

   

100.00%

   

BV091b

Kerbside collection of recyclables (two recyclables)

Assistant Director - Public Amenities

100.00%

   

100.00%

   

BV175

Racial incidents resulting in further action

Assistant Director - Chief Executive's office

100.00%

   

100.00%

   

BV82b(i)

Household Waste Management (composting, percentage)

Assistant Director - Public Amenities

22.41%

   

   

   

Monthly Local PIs 

EHLPI 4

Dog Fouling Complaints

Assistant Director - Environmental Health, Planning & Development

   

   

90%

   

EHLPI 10

Standard Pollution Service Requests

Assistant Director - Environmental Health, Planning & Development

90%

   

90%

   

EHLPI 26

Environmental Protection Response to All Service Requests

Assistant Director - Environmental Health, Planning & Development

88%

   

88%

   

HLPI 4

b. Waiting Time For Adaptations (completion of works)

Assistant Director - Housing Services

54.6

   

55.2

   

LLPI 5

Section 106 Agreements Completed Within 50  Working Days

Head of Legal Services

81.82%

   

81.82%

   

LLPI 6

New Leases Completed Within 50 Working Days

Head of Legal Services

   

   

78.94%

   

LLPI 7

Provision of a Legal Advisor for Council Meetings

Head of Legal Services

100.00%

   

100.00%

   

DTCLPI 7

a.- Footfall:Nuneaton Town Centre

Assistant Director - Corporate Property

2,980,860

   

   

   

ITLPI 2

Percentage of Calls Resolved Within Service Level Agreement

Assistant Director - IT and Communications

   

   

78%

   

CPLPI  4

Urgent - Completed works within 3 days (external contractors)

Assistant Director - Corporate Property

   

   

95.40%

   

CFLPI 2

Former Debts - Council Tax

Assistant Director - Community Finance

   

   

759,160

   

CFLPI 4

Former Debts - Non Domestic Rates

Assistant Director - Community Finance

   

   

166,221

   

CFLPI 6

Sundry Debt Collection

Assistant Director - Community Finance

75.00%

   

   

   

CELPI 1

Occupied Commercial Property

Assistant Director - Chief Executive's office

95.0%

   

   

   

CELPI 7

Forward Job Application Packs Within 2 Working Days(SERVICE STANDARD)

Assistant Director - Chief Executive's office

98%

   

98%

   

CELPI 9

Assistance with Completion of Job Application Forms Within 2 Working Days of Deadline(SERVICE STANDARD)

Assistant Director - Chief Executive's office

100%

   

100%

   

CELPI 10

Cater for Special Needs at Interviews(SERVICE STANDARD)

Assistant Director - Chief Executive's office

100%

   

100%

   

CELPI 11

Staff Turnover

Assistant Director - Chief Executive's office

8.06%

   

6.89%

   

Person "Performance and Quality Manager"User Screen "Our Performance"User Screen "Introduction & Framework"User Screen "Portfolio Holders and OSP Performance"User Screen "Monthly Performance Report"User Screen "Community Plan"User Screen "Corporate Plan and Delivery Plan"User Screen "Plans,Policies, Strategies, Standards"User Screen "Warwickshire Local Area Agreement"User Screen "Best Value Performance Indicators"User Screen "Indicators Above Target"User Screen "Indicators Below Target"
  
  

Reference

Name

Owner

Oct 08/9

Oct 08/9 (Target Status)

Nov 08/9

Nov 08/9 (Target Status)

Monthly BVPIs 

BV002a

Equality standard for local government

Paul Dobson
Assistant Director - Chief Executive's office

2

   

2

   

BV002b

Duty to promote race equality

Assistant Director - Chief Executive's office

79.00%

   

79.00%

   

BV008

Percentage of Invoices Paid on Time

Assistant Director - Corporate Finance

97.20%

   

   

   

BV016b

Percentage of eonomically active people who have a disability

Assistant Director - Chief Executive's office

15.76%

   

15.76%

   

BV066c

Rent Collection and Arrears Recovery(Notices Seeking Possession)

Assistant Director - Housing Services

19.45%

   

   

   

BV076b

Housing Benefit Security - investigators

Assistant Director - Corporate Finance

0.33

   

0.33

   

BV091a

Kerbside collection of recyclables (one recyclable)

Assistant Director - Public Amenities

100.00%

   

100.00%

   

BV091b

Kerbside collection of recyclables (two recyclables)

Assistant Director - Public Amenities

100.00%

   

100.00%

   

BV175

Racial incidents resulting in further action

Assistant Director - Chief Executive's office

100.00%

   

100.00%

   

BV82b(i)

Household Waste Management (composting, percentage)

Assistant Director - Public Amenities

22.41%

   

   

   

Monthly Local PIs 

EHLPI 4

Dog Fouling Complaints

Assistant Director - Environmental Health, Planning & Development

   

   

90%

   

EHLPI 10

Standard Pollution Service Requests

Assistant Director - Environmental Health, Planning & Development

90%

   

90%

   

EHLPI 26

Environmental Protection Response to All Service Requests

Assistant Director - Environmental Health, Planning & Development

88%

   

88%

   

HLPI 4

b. Waiting Time For Adaptations (completion of works)

Assistant Director - Housing Services

54.6

   

55.2

   

LLPI 5

Section 106 Agreements Completed Within 50  Working Days

Head of Legal Services

81.82%

   

81.82%

   

LLPI 6

New Leases Completed Within 50 Working Days

Head of Legal Services

   

   

78.94%

   

LLPI 7

Provision of a Legal Advisor for Council Meetings

Head of Legal Services

100.00%

   

100.00%

   

DTCLPI 7

a.- Footfall:Nuneaton Town Centre

Assistant Director - Corporate Property

2,980,860

   

   

   

ITLPI 2

Percentage of Calls Resolved Within Service Level Agreement

Assistant Director - IT and Communications

   

   

78%

   

CPLPI  4

Urgent - Completed works within 3 days (external contractors)

Assistant Director - Corporate Property

   

   

95.40%

   

CFLPI 2

Former Debts - Council Tax

Assistant Director - Community Finance

   

   

759,160

   

CFLPI 4

Former Debts - Non Domestic Rates

Assistant Director - Community Finance

   

   

166,221

   

CFLPI 6

Sundry Debt Collection

Assistant Director - Community Finance

75.00%

   

   

   

CELPI 1

Occupied Commercial Property

Assistant Director - Chief Executive's office

95.0%

   

   

   

CELPI 7

Forward Job Application Packs Within 2 Working Days(SERVICE STANDARD)

Assistant Director - Chief Executive's office

98%

   

98%

   

CELPI 9

Assistance with Completion of Job Application Forms Within 2 Working Days of Deadline(SERVICE STANDARD)

Assistant Director - Chief Executive's office

100%

   

100%

   

CELPI 10

Cater for Special Needs at Interviews(SERVICE STANDARD)

Assistant Director - Chief Executive's office

100%

   

100%

   

CELPI 11

Staff Turnover

Assistant Director - Chief Executive's office

8.06%

   

6.89%

   

  

Reference

Name

Owner

Q1/08/9

Q1/08/9 (Target Status)

Q2/08/9

Q2/08/9 (Target Status)

Quarterly BVPIs 

BV086

Cost of household waste collection

Assistant Director - Public Amenities

13.90

   

   

   

BV127b

Robberies per 1,000 population

Assistant Director - Chief Executive's office

   

   

0.36

   

BV225

Actions Against Domestic Violence

Assistant Director - Housing Services

64.0%

   

64.0%

   

  

Reference

Name

Owner

2007/8

2007/8 (Target Status)

Yearly BVPIs 

BV166a

Environmental Health Checklist

Assistant Director - Environmental Health, Planning & Development

100.0%

   

BV199d

Local street and environmental cleanliness - fly-tipping

Assistant Director - Public Amenities

2

   

BV216a

Identifying Contaminated Land

Assistant Director - Environmental Health, Planning & Development

435

   

BV216b

Information on Contaminated Land

Assistant Director - Environmental Health, Planning & Development

13.00%

   

BV219a

Preserving the special character of conservation areas

Assistant Director - Chief Executive's office

5

   

BV219c

Preserving the special character of conservation areas:management proposals

Assistant Director - Chief Executive's office

60.00%

   

BV226b

Advice & Guidance Services - CLS Quality Mark

Head of Legal Services

90.45%

   

BV226c

Advice & Guidance Services - direct provision

Head of Legal Services

105,381

   

  
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