User Screen "Introduction & Framework"User Screen "Portfolio Holders and OSP Performance"User Screen "Monthly Performance Report"User Screen "Community Plan"User Screen "Corporate Plan and Delivery Plan"User Screen "Plans,Policies, Strategies, Standards"User Screen "Warwickshire Local Area Agreement"User Screen "Best Value Performance Indicators"User Screen "Indicators Above Target"User Screen "Indicators On Target"User Screen "Indicators Below Target"Published onTuesday, 23rd December 2008Show Indicator "EHLPI 8 - c. Enforcement Requests Completed(Environmental Protection)" using Object Form "Details"Show Indicator "EHLPI 8 - c. Enforcement Requests Completed(Environmental Protection)" using Object Form "Links"Show Indicator "EHLPI 8 - c. Enforcement Requests Completed(Environmental Protection)" using Object Form "Printable"Show Indicator "EHLPI 8 - c. Enforcement Requests Completed(Environmental Protection)" using Object Form "Update"Show Indicator "EHLPI 8 - c. Enforcement Requests Completed(Environmental Protection)" using Object Form "Edit"User Screen "Our Performance"Picture showing T:\Steve G\NBBC-logo-rev.gifEHLPI 8 - c. Enforcement Requests Completed(Environmental Protection)
Person "Performance and Quality Manager"User Screen "Introduction & Framework"User Screen "Portfolio Holders and OSP Performance"User Screen "Monthly Performance Report"User Screen "Community Plan"User Screen "Corporate Plan and Delivery Plan"User Screen "Plans,Policies, Strategies, Standards"User Screen "Warwickshire Local Area Agreement"User Screen "Best Value Performance Indicators"User Screen "Indicators Above Target"User Screen "Indicators On Target"User Screen "Indicators Below Target"User Screen "Our Performance"
Chart showing Indicator "EHLPI 8 - c. Enforcement Requests Completed(Environmental Protection)"Below TargetOn TargetAbove Target

Month

Percentage

Note

Apr 07/8

83.0%

   

   

May 07/8

83.0%

   

   

Jun 07/8

82.0%

   

   

Jul 07/8

80.0%

   

   

Aug 07/8

79.0%

   

   

Sep 07/8

80.0%

   

   

Oct 07/8

82.0%

   

   

Nov 07/8

84.0%

   

   

Dec 07/8

85.0%

   

   

Jan 07/8

85.0%

   

   

Feb 07/8

85.0%

   

   

Mar 07/8

87.5%

   

   

Apr 08/9

80.0%

   

Pollution 51/58  = 86%  Noise       37/62 = 60%  F and V    1/1     =100% Dog work 48/51 = 94%    TOTAL              = 81%

May 08/9

80.0%

   

Pollution 20/31 = 65% Noise  37/51  = 73%  F and V   Dog work 36/41 = 88%  TOTAL  = 80%  Introduced monthly scrutiny of service requests by individual officers dealing with noise and pollution cases

Jun 08/9

80.0%

   

Pollution 24/31  = 77% Noise  32/37 = 86% F and V - Dog work 36/37 = 97%   TOTAL  =80%

Jul 08/9

78.0%

   

Pollution 24/37  = 65%  Noise  29/41  = 71% F and V Dog work 13/20 = 65% TOTAL  = 78% Re-iterated need to scrutinise cases. Flare issues on dog work - open cases now closed down

Aug 08/9

79.0%

   

Pollution 18/33   = 55% Noise 45/57  = 79% F and V  3/3  =100%  Dog work 17/21  = 81% TOTAL  = 77%   Backlog may be attributed to failure of officers to close down cases when on leave and longevity of cases received over Summer - are the dates applied for closing down noise and pollution cases reasonable given that the 80% target of completion within 40 and 45 respectively days is mostly not met for these two areas.  To discuss with AD

Sep 08/9

78.0%

   

Pollution 18/30   = 60%, Noise 61/76  = 80%, F and V 3/3  =100%, Dog work 29/31  = 94%, TOTAL  = 78% From week commencing 6th October officers to be issued a list of personal unclosed cases on a weekly basis.  Approximately 75% of backlog of open cases have now been closed.  Anticipate this will be over 90% by end of October.  This should lead to better case management.  Process of introducing templates in early November should underpin this improvement.  Aim to exceed rolling average target of 80% by end of year  

Oct 08/9

79.0%

   

   

Nov 08/9

81.0%

   

   

Dec 08/9

   

   

   

Jan 08/9

   

   

   

Feb 08/9

   

   

   

Mar 08/9