|
Month |
Value |
|
Comment |
|
Apr 18/19 |
90.00% |
|
|
|
May 18/19 |
95.00% |
|
|
|
Jun 18/19 |
89.18% |
|
|
|
Jul 18/19 |
87.27% |
|
|
|
Aug 18/19 |
88.17% |
|
|
|
Sep 18/19 |
86.32% |
|
|
|
Oct 18/19 |
92.30% |
|
|
|
Nov 18/19 |
92.40% |
|
|
|
Dec 18/19 |
95.27% |
|
|
|
Jan 18/19 |
95.16% |
|
|
|
Feb 18/19 |
93.00% |
|
|
|
Mar 18/19 |
91.00% |
|
|
|
Apr 19/20 |
91.00% |
|
April: Received in April = 24
Completed from April = 11
Completed in 10 days = 10
10/11 = 91%
|
|
May 19/20 |
72.00% |
|
May: Received in May = 8
Completed from May = 19
Completed in 10 days = 13
13/19 = 68%
Cumulative:
Total complaints completed = 32 Completed within 10 days = 23
Completed within 10 days = 23/32 = 72%.
|
|
Jun 19/20 |
76.00% |
|
June: Received in June = 23
Completed from June = 19
Completed in 10 days = 19
19/19 = %
Cumulative:
Total complaints completed = 55 Completed within 10 days = 42
Completed within 10 days = 42/55 = 76%.
|
|
Jul 19/20 |
75.00% |
|
July: Received in July = 20
Completed from July = 19
Completed in 10 days = 14
Cumulative:
Total complaints completed = 75 Completed within 10 days = 56
Completed within 10 days = 56/75 = 75%.
|
|
Aug 19/20 |
77.00% |
|
August: Received in August = 12
Completed from August = 14
Completed in 10 days = 11
Cumulative:
Total complaints completed = 87 Completed within 10 days = 67
Completed within 10 days = 67/87 = 77%.
|
|
Sep 19/20 |
75.00% |
|
September: Received in September = 23
Completed from September = 17
Completed in 10 days = 15
Cumulative:
Total complaints completed = 110 Completed within 10 days = 82
Completed within 10 days = 82/110 = 75%.
|
|
Oct 19/20 |
80.00% |
|
October: Received in October = 27
Completed from October = 33
Completed in 10 days = 28
Cumulative:
Total complaints completed = 137 Completed within 10 days = 110
Completed within 10 days = 110/137 = 80%.
|
|
Nov 19/20 |
81.00% |
|
Novemebr: Received in November = 15
Completed from November = 15
Completed in 10 days = 13
Cumulative:
Total complaints completed = 152 Completed within 10 days = 123
Completed within 10 days = 123/152 = 81%.
|
|
Dec 19/20 |
82.00% |
|
December: Received in December = 10
Completed from December = 14
Completed in 10 days = 10
Cumulative:
Total complaints completed = 162 Completed within 10 days = 133
Completed within 10 days = 133/162 = 82%.
|
|
Jan 19/20 |
80.00% |
|
January: Received in January = 27
Completed from January = 29
Completed in 10 days = 18
Cumulative:
Total complaints completed = 189 Completed within 10 days = 151
Completed within 10 days = 151/189 = 80%.
|
|
Feb 19/20 |
78.00% |
|
February: Received in February = 32
Completed from February = 27
Completed in 10 days = 22
Cumulative:
Total complaints completed = 221 Completed within 10 days = 173
Completed within 10 days = 173/221 = 78%.
|
|
Mar 19/20 |
83.00% |
|
March: Received in March = 15
Completed from March = 26
Completed in 10 days = 22
Cumulative:
Total complaints completed = 236 Completed within 10 days = 195
Completed within 10 days = 195/236 = 83%.
|
|
Apr 20/21 |
100.00% |
|
April: Received in April 11
Completed from April = 4
Completed in 10 days = 4
4/4 = 100% |
|
May 20/21 |
88.00% |
|
May: Received in May 15
Completed from May = 13
Completed in 10 days = 11
Cumulative:
Total complaints completed in April and May = 17
Completed in 10 days in April and May = 15
15/17= 88%
|
|
Jun 20/21 |
90.00% |
|
June: Received in June = 19
Completed from June = 22
Completed in 10 days = 20
Cumulative:
Completed in May to June = 39
Completed in 10 days in May and June = 35
35/39= 90%
|
|
Jul 20/21 |
88.00% |
|
July: Received in July = 9
Completed from July = 12
Completed in 10 days = 10
Cumulative:
Completed in April to July = 51
Completed in 10 days in April and July = 45
45/51= 88%
|
|
Aug 20/21 |
90.00% |
|
August: Received in August = 27
Completed from August = 16
Completed in 10 days = 15
Cumulative:
Completed in April to August = 67
Completed in 10 days in April and August = 60
60/67= 90%
|
|
Sep 20/21 |
81.00% |
|
September: Received in September = 11
Completed from September = 22
Completed in 10 days = 12
Cumulative:
Completed in April to September = 89
Completed in 10 days in April and September = 72
72/89= 81%
|
|
Oct 20/21 |
82.00% |
|
October: Received in October = 17
Completed from October = 18
Completed in 10 days = 16
Cumulative:
Completed in April to October = 107
Completed in 10 days in April and October = 88
88/107= 82%
|
|
Nov 20/21 |
80.00% |
|
November: Received in November = 24
Completed from November = 20
Completed in 10 days = 14
Cumulative:
Completed in April to November = 127
Completed in 10 days in April and November = 102
102/127= 80%
|
|
Dec 20/21 |
89.00% |
|
December: Received in December = 23
Completed from December = 25
Completed in 10 days = 22
Cumulative:
Completed in April to December = 152
Completed in 10 days in April and December = 124
124/139= 89%
|
|
Jan 20/21 |
81.00% |
|
January: Received in January = 11
Completed from January = 18
Completed in 10 days = 14
Cumulative:
Completed in April to January 2021 = 170
Completed in 10 days in April and January 2021 = 138
138/170= 81%
|
|
Feb 20/21 |
81.00% |
|
February: Received in February = 11
Completed from February = 18
Completed in 10 days = 15
Cumulative:
Completed in April to February 2021 = 188
Completed in 10 days in April and February 2021 = 153
153/188= 81%
|
|
Mar 20/21 |
82.00% |
|
March: Received in March = 16
Completed from March = 20
Completed in 10 days = 18
Cumulative:
Completed in April to March 2021 = 208
Completed in 10 days in April and March 2021 = 171
171/208= 82%
|
|
Apr 21/22 |
84.00% |
|
April: Received in April = 18
Completed from April = 19
Completed in 10 days = 16
16/19 = 84% |
|
May 21/22 |
|
|
|
|
Jun 21/22 |
|
|
|
|
Jul 21/22 |
|
|
|
|
Aug 21/22 |
|
|
|
|
Sep 21/22 |
|
|
|
|
Oct 21/22 |
|
|
|
|
Nov 21/22 |
|
|
|
|
Dec 21/22 |
|
|
|
|
Jan 21/22 |
|
|
|
|
Feb 21/22 |
|
|
|
|
Mar 21/22 |
|
|
|
