Chart showing Indicator "CCSLPI 4 - Telephone Calls Answered Within 20 Seconds"TableTable showing Value of Indicator "CCSLPI 4 - Telephone Calls Answered Within 20 Seconds"User Screen "Introduction & Framework"User Screen "Portfolio Holders"User Screen "Key Local Indicators Report"User Screen "Community Plan"User Screen "Corporate Plan and Delivery Plan"User Screen "Business Plans"User Screen "Indicators On/Above Target"User Screen "Indicators Below Target"Published onFriday, 23rd February 2018Show Indicator "CCSLPI 4 - Telephone Calls Answered Within 20 Seconds" using Object Form "Details"Show Indicator "CCSLPI 4 - Telephone Calls Answered Within 20 Seconds" using Object Form "Links"Show Indicator "CCSLPI 4 - Telephone Calls Answered Within 20 Seconds" using Object Form "Printable"Show Indicator "CCSLPI 4 - Telephone Calls Answered Within 20 Seconds" using Object Form "Update"Show Indicator "CCSLPI 4 - Telephone Calls Answered Within 20 Seconds" using Object Form "Edit"User Screen "Our Performance"Picture showing Z:\NBBC-logo-09_ASSET_WEB.gifCCSLPI 4 - Telephone Calls Answered Within 20 Seconds
Person "Administrator"User Screen "Introduction & Framework"User Screen "Portfolio Holders"User Screen "Key Local Indicators Report"User Screen "Community Plan"User Screen "Corporate Plan and Delivery Plan"User Screen "Business Plans"User Screen "Indicators On/Above Target"User Screen "Indicators Below Target"User Screen "Our Performance"
Table showing Hierarchical Self of Object Form "Performance"Indicator "CCSLPI 4 - Telephone Calls Answered Within 20 Seconds"Indicator "CCSLPI 4 - Telephone Calls Answered Within 20 Seconds"Table showing Hierarchical Self of Indicator "CCSLPI 4 - Telephone Calls Answered Within 20 Seconds"Chart showing Indicator "CCSLPI 4 - Telephone Calls Answered Within 20 Seconds"Below TargetOn TargetAbove Target

Month

Percentage

Note

Feb 15/16

56.2%

   

   

Mar 15/16

55.3%

   

   

Apr 16/17

53.8%

   

   

May 16/17

51.9%

   

   

Jun 16/17

50.0%

   

   

Jul 16/17

48.5%

   

   

Aug 16/17

47.9%

   

   

Sep 16/17

47.2%

   

   

Oct 16/17

46.7%

   

   

Nov 16/17

47.5%

   

   

Dec 16/17

48.7%

   

   

Jan 16/17

49.4%

   

   

Feb 16/17

48.8%

   

   

Mar 16/17

48.8%

   

   

Apr 17/18

48.6%

   

   

May 17/18

49.2%

   

   

Jun 17/18

51.1%

   

   

Jul 17/18

51.9%

   

   

Aug 17/18

52.6%

   

   

Sep 17/18

52.6%

   

   

Oct 17/18

52.9%

   

   

Nov 17/18

52.2%

   

   

Dec 17/18

51.0%

   

   

Jan 17/18

50.0%

   

   

Feb 17/18