Chart showing Indicator "CCSLPI 7 - Response to Complaints Within 10 Days"User Screen "Introduction & Framework"User Screen "Portfolio Holders"User Screen "Strategic Risk Register"User Screen "Delivering Our Future (DOF) Delivery Plan"User Screen "Business Plans"User Screen "Indicators On/Above Target"User Screen "Indicators Below Target"Published onThursday, 23rd July 2020Show Indicator "CCSLPI 7 - Response to Complaints Within 10 Days" using Object Form "Details"Show Indicator "CCSLPI 7 - Response to Complaints Within 10 Days" using Object Form "Links"Show Indicator "CCSLPI 7 - Response to Complaints Within 10 Days" using Object Form "Printable"Show Indicator "CCSLPI 7 - Response to Complaints Within 10 Days" using Object Form "Update"Show Indicator "CCSLPI 7 - Response to Complaints Within 10 Days" using Object Form "Edit"User Screen "Our Performance"Picture showing Z:\NBBC-logo-09_ASSET_WEB.gifCCSLPI 7 - Response to Complaints Within 10 Days
Person "Administrator"User Screen "Introduction & Framework"User Screen "Portfolio Holders"User Screen "Strategic Risk Register"User Screen "Delivering Our Future (DOF) Delivery Plan"User Screen "Business Plans"User Screen "Indicators On/Above Target"User Screen "Indicators Below Target"User Screen "Our Performance"
  
  
  
TablenotenotenotenotenotenotenotenotenotenotenotenotenotenotenoteTable showing Value of Indicator "CCSLPI 7 - Response to Complaints Within 10 Days"Chart showing Indicator "CCSLPI 7 - Response to Complaints Within 10 Days"Table showing Hierarchical Self of Object Form "Performance"Indicator "CCSLPI 7 - Response to Complaints Within 10 Days"Indicator "CCSLPI 7 - Response to Complaints Within 10 Days"Table showing Hierarchical Self of Indicator "CCSLPI 7 - Response to Complaints Within 10 Days"Below TargetOn TargetAbove Target

Month

Percentage

Comment

Apr 18/19

93%

   

49/53

May 18/19

93%

   

63/67 cumulative 112/120

Jun 18/19

92%

   

116/129 cumulative 228/249

Jul 18/19

91%

   

77/85 cumulative 305/334

Aug 18/19

92%

   

84/91 cumulative 389/425

Sep 18/19

91%

   

50/57 cumulative 439/482

Oct 18/19

91%

   

74/80 cumulative 513/562

Nov 18/19

92%

   

50/53 cumulative 563/615

Dec 18/19

93%

   

126/127 cumulative 689/742

Jan 18/19

93%

   

86/89 cumulative 775/831

Feb 18/19

93%

   

61/67 cumulative 836/898

Mar 18/19

94%

   

93/96 cumulative 929/994

Apr 19/20

89%

   

64/72

May 19/20

91%

   

55/59 cumulative 119/131

Jun 19/20

92%

   

88/94 cumulative 207/225

Jul 19/20

94%

   

92/94 cumulative 299/319

Aug 19/20

94%

   

60/63 cumulative 359/382

Sep 19/20

94%

   

80/84 cumulative 439/466

Oct 19/20

94%

   

75/79 cumulative 514/545

Nov 19/20

94%

   

64/68 cumulative 578/613

Dec 19/20

94%

   

44/49 cumulative 622/662

Jan 19/20

94%

   

93/98 cumulative 715/760

Feb 19/20

95%

   

85/86 cumulative 800/846

Mar 19/20

94%

   

49/53 cumulative 849/899

Apr 20/21

91%

   

42/46

May 20/21

94%

   

59/61 cumulative 101/107

Jun 20/21

94%

   

71/76 cumulative 172/183

Jul 20/21

   

   

   

Aug 20/21

   

   

   

Sep 20/21

   

   

   

Oct 20/21

   

   

   

Nov 20/21

   

   

   

Dec 20/21

   

   

   

Jan 20/21

   

   

   

Feb 20/21

   

   

   

Mar 20/21