Chart showing Indicator "CCSLPI 7 - Response to Complaints Within 10 Days"TablenotenotenotenotenotenotenotenotenotenotenotenotenotenotenotenotenotenotenotenotenotenotenotenoteTable showing Value of Indicator "CCSLPI 7 - Response to Complaints Within 10 Days"User Screen "Introduction & Framework"User Screen "Portfolio Holders"User Screen "Key Local Indicators Report"User Screen "Strategic Risk Register"User Screen "Corporate Plan and Delivery Plan"User Screen "Business Plans"User Screen "Indicators On/Above Target"User Screen "Indicators Below Target"Published onThursday, 26th July 2018Show Indicator "CCSLPI 7 - Response to Complaints Within 10 Days" using Object Form "Details"Show Indicator "CCSLPI 7 - Response to Complaints Within 10 Days" using Object Form "Links"Show Indicator "CCSLPI 7 - Response to Complaints Within 10 Days" using Object Form "Printable"Show Indicator "CCSLPI 7 - Response to Complaints Within 10 Days" using Object Form "Update"Show Indicator "CCSLPI 7 - Response to Complaints Within 10 Days" using Object Form "Edit"User Screen "Our Performance"Picture showing Z:\NBBC-logo-09_ASSET_WEB.gifCCSLPI 7 - Response to Complaints Within 10 Days
Person "Administrator"User Screen "Introduction & Framework"User Screen "Portfolio Holders"User Screen "Key Local Indicators Report"User Screen "Strategic Risk Register"User Screen "Corporate Plan and Delivery Plan"User Screen "Business Plans"User Screen "Indicators On/Above Target"User Screen "Indicators Below Target"User Screen "Our Performance"
Table showing Hierarchical Self of Object Form "Performance"Indicator "CCSLPI 7 - Response to Complaints Within 10 Days"Indicator "CCSLPI 7 - Response to Complaints Within 10 Days"Table showing Hierarchical Self of Indicator "CCSLPI 7 - Response to Complaints Within 10 Days"Chart showing Indicator "CCSLPI 7 - Response to Complaints Within 10 Days"Below TargetOn TargetAbove Target

Month

Percentage

Note

Jul 16/17

69%

   

34/56 cumulative 165/240

Aug 16/17

66%

   

30/57 cumulative 195/297

Sep 16/17

64%

   

18/38 cumulative 213/335

Oct 16/17

62%

   

38/67 cumulative 251/402

Nov 16/17

61%

   

16/33 cumulative 267/435

Dec 16/17

61%

   

18/30 cumulative 285/465

Jan 16/17

59%

   

10/38 cumulative 295/503

Feb 16/17

58%

   

21/42 cumulative 316/545

Mar 16/17

57%

   

21/42 cumulative 337/587

Apr 17/18

56%

   

19/34

May 17/18

58%

   

27/45 cumulative 46/79

Jun 17/18

62%

   

33/49 cumulative 79/128

Jul 17/18

69%

   

76/96 cumulative 155/224

Aug 17/18

67%

   

31/51 cumulative 186/275

Sep 17/18

69%

   

40/49 cumulative 226/324

Oct 17/18

73%

   

59/66 cumulative 285/390 89.4% for October

Nov 17/18

73%

   

33/41 cumulative 318/431 80.5% for November

Dec 17/18

75%

   

47/51 cumulative 365/482 92.2% for December

Jan 17/18

78%

   

56/56 cumulative 421/538 100% for January

Feb 17/18

80%

   

51/53 cumulative 472/591 96.2% for February

Mar 17/18

82%

   

74/74 cumulative 546/665 100% for March

Apr 18/19

93%

   

49/53

May 18/19

93%

   

63/67 cumulative 112/120

Jun 18/19

92%

   

116/129 cumulative 228/249

Jul 18/19