Month
Value
Note
Apr 07/08
11.17%
May 07/08
20.65%
Jun 07/08
30.00%
Jul 07/08
39.70%
Aug 07/08
49.27%
Sep 07/08
58.60%
Oct 07/08
68.36%
Nov 07/08
77.90%
Dec 07/08
87.29%
Jan 07/08
96.05%
Feb 07/08
97.10%
Mar 07/08
97.77%
Apr 08/09
May 08/09
20.40%
Jun 08/09
30.10%
On Target
Jul 08/09
39.62%
Below Target
Aug 08/09
49.00%
Under Resourced - Staff vacancies
Sep 08/09
58.67%
Oct 08/09
68.41%
Nov 08/09
77.76%
Economic Climate
Dec 08/09
87.53%
Jan 08/09
96.11%
Feb 08/09
96.84%
Lack of resource - Sickness & Vacancies
Mar 08/09
97.68%
Apr 09/10
11.34%
May 09/10
20.73%
Jun 09/10
30.36%
Jul 09/10
39.99%
Aug 09/10
49.34%
Sep 09/10
59.08%
Oct 09/10
68.52%
Nov 09/10
78.06%
Dec 09/10
87.60%
Jan 09/10
96.28%
Feb 09/10
97.13%
Mar 09/10
97.90%
Continuous improvement - collection rate increased by 5.64% during 09/10
Apr 10/11
May 10/11
20.58%
Jun 10/11
30.13%
Jul 10/11
Aug 10/11
Sep 10/11
Oct 10/11
Nov 10/11
Dec 10/11
Jan 10/11
Feb 10/11
Mar 10/11