Monthly Indicators
Indicator
Apr 10/11
Apr 10/11 (Target Status)
May 10/11
May 10/11 (Target Status)
Jun 10/11
Jun 10/11 (Target Status)
CFLPI 1
Percentage of new claims decided within 14 days
93.78%
84.00%
88.38%
High is good
CFLPI 2
Former Debts - Council Tax
72,494
268,323
348,689
CFLPI 4
Former Debts - Non Domestic Rates
-48,983
243,786
391,851
CFLPI 5
Former Debts - Sundry Debtors
61,851
92,348
117,310
CFLPI 6
Sundry Debt Collection
61.21%
44.00%
57.14%
CFLPI 9
Percentage of Council Tax Collected (Former BV 9)
11.34%
20.58%
30.13%
CFLPI 10
Percentage of Non-Domestic Rates Collected (Former BV 10)
13.69%
22.30%
31.25%
CFLPI 11
Speed of Processing: New HB/CTB Claims (Former BV 78a)
23.16
23.86
20.03
Low is good
CFLPI 12
Speed of Processing: Change in Circumstances for HB/CTB (Former BV 78b)
18.63
18.73
19.54
