Reference
Name
Owner
Aug 08/9
Aug 08/9 (Target Status)
Sep 08/9
Sep 08/9 (Target Status)
BV002a
Equality standard for local government
Paul DobsonAssistant Director - Chief Executive's office
2
BV002b
Duty to promote race equality
Assistant Director - Chief Executive's office
79.00%
BV008
Percentage of Invoices Paid on Time
Assistant Director - Corporate Finance
97.94%
97.72%
BV009
Percentage of Council Tax Collected
Assistant Director - Community Finance
58.67%
BV011a
Top 5% of earners(women)
22.50%
21.95%
BV016b
Percentage of eonomically active people who have a disability
15.76%
BV066b
Rent Collection and Arrears Recovery(7 Weeks Arrears)
Assistant Director - Housing Services
3.76%
BV066c
Rent Collection and Arrears Recovery(Notices Seeking Possession)
19.90%
BV076b
Housing Benefit Security - investigators
0.33
BV084a
Household waste collection (kilograms per head)
Assistant Director - Public Amenities
501.81
BV091a
Kerbside collection of recyclables (one recyclable)
100.00%
BV091b
Kerbside collection of recyclables (two recyclables)
BV109a
Planning Applications: Major Applications
Assistant Director - Environmental Health, Planning & Development
71.00%
BV175
Racial incidents resulting in further action
EHLPI 10
Standard Pollution Service Requests
90%
HLPI 4
b. Waiting Time For Adaptations (completion of works)
56.0
LLPI 5
Section 106 Agreements Completed Within 50 Working Days
Head of Legal Services
80.00%
81.82%
LLPI 6
New Leases Completed Within 50 Working Days
81.81%
LLPI 7
Provision of a Legal Advisor for Council Meetings
ITLPI 1
Percentage of Calls Resolved at First Contact
Assistant Director - IT and Communications
60%
ITLPI 2
Percentage of Calls Resolved Within Service Level Agreement
82%
CPLPI 4
Urgent - Completed works within 3 days (external contractors)
Assistant Director - Corporate Property
95.47%
CPLPI 12
Repairs and Maintenance Service Expenditure(Emergency and Urgent/Non-Urgent)
20.00%
CPLPI 16
Overall Percentage of Emergency Repairs Completed Within Target Time
97.6%
97.8%
CELPI 1
Occupied Commercial Property
94.0%
CELPI 7
Forward Job Application Packs Within 2 Working Days(SERVICE STANDARD)
98%
99%
CELPI 8
Notification of Interview Within 2 Working Days of Short-listing(SERVICE STANDARD)
93%
CELPI 9
Assistance with Completion of Job Application Forms Within 2 Working Days of Deadline(SERVICE STANDARD)
100%
CELPI 10
Cater for Special Needs at Interviews(SERVICE STANDARD)
Q1/08/9
Q1/08/9 (Target Status)
Q2/08/9
Q2/08/9 (Target Status)
BV086
Cost of household waste collection
13.90
BV127b
Robberies per 1,000 population
0.36
BV225
Actions Against Domestic Violence
64.0%
2007/8
2007/8 (Target Status)
BV166a
Environmental Health Checklist
100.0%
BV199d
Local street and environmental cleanliness - fly-tipping
BV216a
Identifying Contaminated Land
435
BV216b
Information on Contaminated Land
13.00%
BV219a
Preserving the special character of conservation areas
5
BV219c
Preserving the special character of conservation areas:management proposals
60.00%
BV226b
Advice & Guidance Services - CLS Quality Mark
90.45%
BV226c
Advice & Guidance Services - direct provision
105,381
