Published onUser Screen "Our Performance"Indicators On/Above TargetPicture showing Z:\NBBC-logo-09_ASSET_WEB.gifTuesday, 29th May 2018
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On Target Indicators
  

Reference

Name

Owner

Mar 17/18

Mar 17/18 (Target Status)

Apr 18/19

Apr 18/19 (Target Status)

Monthly Local PIs 

ASMLPI 5

Footfall:Nuneaton Town Centre

Director - Assets and Street Services

3,924,895

   

   

   

HLPI 2

b. Sheltered Housing Alarm Calls (60 seconds)

Director - Housing and Communities

   

   

99.12%

   

HLPI 14

Rent Collected (Former BV 66a)

Director - Housing and Communities

   

   

95.86%

   

HLPI 29

Customer Satisfaction with Planned and Cyclical Maintenance Work Programmes

Director - Housing and Communities

97.88%

   

   

   

HLPI 35

Percentage of Council Dwellings with a Valid Landlord Gas Safety Certificate (CP 12)

Director - Housing and Communities

99.13%

   

99.46%

   

LLPI 1

Dispatch of Right to Buy Transfer Documentation

Director - Governance and Recreation

100.00%

   

100.00%

   

LLPI 4

Prosecutions(Successful Outcomes)

Director - Governance and Recreation

100.00%

   

100.00%

   

LLPI 6

New Leases Completed Within 50 Working Days

Director - Governance and Recreation

100.00%

   

100.00%

   

PULPI 15

Household Composting Percentage

Director - Assets and Street Services

23.26%

   

   

   

PULPI 21

a. Monitoring of the Standard of Grounds Maintenance Work - Formal Areas

Director - Governance and Recreation

85%

   

   

   

CFLPI 9

Percentage of Council Tax Collected (Former BV 9)

Director - Finance and Procurement

97.36%

   

10.77%

   

CFLPI 10

Percentage of Non-Domestic Rates Collected (Former BV 10)

Director - Finance and Procurement

   

   

12.38%

   

Monthly National Indicators 

NI 192

Household Waste Recycled and Composted

   

43.37%

   

   

   

  

Reference

Name

Owner

Q3/17/18

Q3/17/18 (Target Status)

Q4/17/18

Q4/17/18 (Target Status)

Quarterly Local PIs 

ASMLPI 10

a.- The Number of Market Stalls Hired in Nuneaton

Director - Assets and Street Services

7,392

   

   

   

ASMLPI 10

b.-  The Number of Market Stalls Hired in Bedworth

Director - Assets and Street Services

   

   

4,521

   

  
Please click on an indicator for details.
  

Above Target Indicators
  

Reference

Name

Owner

Mar 17/18

Mar 17/18 (Target Status)

Apr 18/19

Apr 18/19 (Target Status)

Monthly Local PIs 

CCSLPI 5

Dealing in Full with Telephone Calls at First Point of Contact

Director - Business Improvement

94%

   

94%

   

CCSLPI 8

Working Days Lost to Short Term Sickness Absence

Director - Business Improvement

   

   

0.30

   

CCSLPI 9

Working Days Lost to LongTerm Sickness Absence

Director - Business Improvement

4.72

   

   

   

EHLPI 1

Dangerous Structures Responded to Within 2 Hours

Director - Regeneration and Public Protection

100.0%

   

100.0%

   

EHLPI 4

Development Control Response to All Service Requests

Director - Regeneration and Public Protection

95%

   

95%

   

EHLPI 10

Food Establishment Food Hygiene Scheme Rating

Director - Regeneration and Public Protection

98.00%

   

98.00%

   

EHLPI 24

Overall Satisfaction With The Business Regulation and Support Service

Director - Regeneration and Public Protection

96.0%

   

99.0%

   

EHLPI 26

Environmental Protection Response to All Service Requests

Director - Regeneration and Public Protection

95%

   

94%

   

EHLPI 27

Business Regulation and Support Response to All Service Requests

Director - Regeneration and Public Protection

95%

   

96%

   

HLPI 4

b. Processing Council Housing Major Adaptations

Director - Housing and Communities

24.0

   

31.0

   

HLPI 4

a. Processing Private Sector Disabled Facilities Grants

Director - Housing and Communities

   

   

14.0

   

HLPI 7

a. Private Sector Dwellings Returned Into Occupation

Director - Housing and Communities

21

   

   

   

HLPI 13

Collection of Former Tenant Arrears

Director - Housing and Communities

134,789

   

11,229

   

HLPI 18

Length of Stay in Temporary Accommodation (Hostel) - Former BV 183b

Director - Housing and Communities

10.00

   

   

   

HLPI 29

Customer Satisfaction with Planned and Cyclical Maintenance Work Programmes

Director - Housing and Communities

   

   

100.00%

   

PULPI 7

Customer Satisfaction with Council-Promoted Shows

   

100%

   

100%

   

PULPI 14

Household Recycling Percentage

Director - Assets and Street Services

20.11%

   

   

   

PULPI 21

a. Monitoring of the Standard of Grounds Maintenance Work - Formal Areas

Director - Governance and Recreation

   

   

89%

   

PULPI 21

b. Monitoring of the Standard of Grounds Maintenance Work - Informal Areas

Director - Governance and Recreation

   

   

79%

   

CFLPI 2

Former Debts - Council Tax

Director - Finance and Procurement

1,297,979

   

227,430

   

CFLPI 4

Former Debts - Non Domestic Rates

Director - Finance and Procurement

1,273,696

   

259,566

   

CFLPI 6

Sundry Debt Collection

Director - Finance and Procurement

92.74%

   

21.59%

   

Monthly National Indicators 

NI 191

Residual Household Waste per Household

   

488

   

   

   

  

Reference

Name

Owner

Q3/17/18

Q3/17/18 (Target Status)

Q4/17/18

Q4/17/18 (Target Status)

Quarterly Local PIs 

ASB3

Level of Anti-social Behaviour

Director - Housing and Communities

4,033

   

5,010

   

ASMLPI 8

The Number of Occasions a Car Park Has No Ticket Machines Working

Director - Assets and Street Services

0

   

0

   

ASMLPI 10

b.-  The Number of Market Stalls Hired in Bedworth

Director - Assets and Street Services

3,641

   

   

   

  
Please click on an indicator for details.