Published onUser Screen "Our Performance"Indicators On/Above TargetPicture showing Z:\NBBC-logo-09_ASSET_WEB.gifThursday, 26th July 2018
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On Target Indicators
  

Reference

Name

Owner

May 18/19

May 18/19 (Target Status)

Jun 18/19

Jun 18/19 (Target Status)

Monthly Local PIs 

CCSLPI 7

Response to Complaints Within 10 Days

Director - Business Improvement

93%

   

   

   

ASMLPI 3

Occupied Commercial Property (Council - owned)

Director - Regeneration and Public Protection

93%

   

94%

   

EHLPI 24

Overall Satisfaction With The Business Regulation and Support Service

Director - Regeneration and Public Protection

   

   

91.0%

   

HLPI 14

Rent Collected (Former BV 66a)

Director - Housing and Communities

95.89%

   

95.90%

   

HLPI 29

Customer Satisfaction with Planned and Cyclical Maintenance Work Programmes

Director - Housing and Communities

97.22%

   

98.15%

   

HLPI 35

Percentage of Council Dwellings with a Valid Landlord Gas Safety Certificate (CP 12)

Director - Housing and Communities

99.57%

   

99.63%

   

LLPI 1

Dispatch of Right to Buy Transfer Documentation

Director - Governance and Recreation

100.00%

   

100.00%

   

LLPI 4

Prosecutions(Successful Outcomes)

Director - Governance and Recreation

100.00%

   

100.00%

   

LLPI 6

New Leases Completed Within 50 Working Days

Director - Governance and Recreation

100.00%

   

100.00%

   

PULPI 21

b. Monitoring of the Standard of Grounds Maintenance Work - Informal Areas

Director - Governance and Recreation

73%

   

73%

   

PULPI 21

a. Monitoring of the Standard of Grounds Maintenance Work - Formal Areas

Director - Governance and Recreation

85%

   

84%

   

CFLPI 10

Percentage of Non-Domestic Rates Collected (Former BV 10)

Director - Finance and Procurement

   

   

30.89%

   

  

Reference

Name

Owner

Q4/17/18

Q4/17/18 (Target Status)

Q1/18/19

Q1/18/19 (Target Status)

Quarterly Local PIs 

ASMLPI 10

b.-  The Number of Market Stalls Hired in Bedworth

Director - Assets and Street Services

4,521

   

   

   

  
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Above Target Indicators
  

Reference

Name

Owner

May 18/19

May 18/19 (Target Status)

Jun 18/19

Jun 18/19 (Target Status)

Monthly Local PIs 

CCSLPI 5

Dealing in Full with Telephone Calls at First Point of Contact

Director - Business Improvement

94%

   

94%

   

CCSLPI 8

Working Days Lost to Short Term Sickness Absence

Director - Business Improvement

0.55

   

0.92

   

EHLPI 1

Dangerous Structures Responded to Within 2 Hours

Director - Regeneration and Public Protection

100.0%

   

100.0%

   

EHLPI 4

Development Control Response to All Service Requests

Director - Regeneration and Public Protection

94%

   

93%

   

EHLPI 10

Food Establishment Food Hygiene Scheme Rating

Director - Regeneration and Public Protection

98.00%

   

98.00%

   

EHLPI 24

Overall Satisfaction With The Business Regulation and Support Service

Director - Regeneration and Public Protection

93.0%

   

   

   

EHLPI 26

Environmental Protection Response to All Service Requests

Director - Regeneration and Public Protection

94%

   

94%

   

EHLPI 27

Business Regulation and Support Response to All Service Requests

Director - Regeneration and Public Protection

96%

   

96%

   

HLPI 3

a. Removal of Private Sector Property Housing Hazards

Director - Housing and Communities

11

   

   

   

HLPI 4

a. Processing Private Sector Disabled Facilities Grants

Director - Housing and Communities

18.0

   

23.0

   

HLPI 4

b. Processing Council Housing Major Adaptations

Director - Housing and Communities

31.0

   

33.0

   

HLPI 13

Collection of Former Tenant Arrears

Director - Housing and Communities

30,000

   

39,613

   

HLPI 18

Length of Stay in Temporary Accommodation (Hostel) - Former BV 183b

Director - Housing and Communities

9.00

   

11.00

   

PULPI 7

Customer Satisfaction with Council-Promoted Shows

   

100%

   

100%

   

CFLPI 2

Former Debts - Council Tax

Director - Finance and Procurement

413,394

   

533,964

   

CFLPI 4

Former Debts - Non Domestic Rates

Director - Finance and Procurement

501,113

   

613,390

   

CFLPI 6

Sundry Debt Collection

Director - Finance and Procurement

44.74%

   

59.65%

   

  

Reference

Name

Owner

Q4/17/18

Q4/17/18 (Target Status)

Q1/18/19

Q1/18/19 (Target Status)

Quarterly Local PIs 

ASB3

Level of Anti-social Behaviour

Director - Housing and Communities

5,010

   

   

   

ASMLPI 8

The Number of Occasions a Car Park Has No Ticket Machines Working

Director - Assets and Street Services

0

   

0

   

  
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