Reference
Name
Owner
Mar 20/21
Mar 20/21 (Target Status)
Apr 21/22
Apr 21/22 (Target Status)
CCSLPI 7
Response to Complaints Within 10 Days
Director - Customer Services and Business Improvement
97%
HLPI 35
Percentage of Council Dwellings with a Valid Landlord Gas Safety Certificate (CP 12)
Director - Housing, Communities and Economic Development
97.89%
97.93%
PULPI 15
Household Composting Percentage
Executive Director - Operations
16.24%
PULPI 21
a. Monitoring of the Standard of Grounds Maintenance Work - Formal Areas
Director - Arts, Leisure and Democracy
82%
81%
CFLPI 9
Percentage of Council Tax Collected
Director - Resources
97.23%
10.97%
CFLPI 10
Percentage of Non-Domestic Rates Collected
13.11%
NI 192
Household Waste Recycled and Composted
36.20%
Q3/20/21
Q3/20/21 (Target Status)
Q4/20/21
Q4/20/21 (Target Status)
CCSLPI 8
Working Days Lost to Short Term Sickness Absence
2.77
CCSLPI 9
Working Days Lost to LongTerm Sickness Absence
0.41
EHLPI 10
Food Establishment Food Hygiene Scheme Rating
Director - Planning and Public Protection
98%
HLPI 3
a. Removal of Private Sector Property Housing Hazards
73
HLPI 4
a. Processing of Private Sector Disabled Facilities Grants
13.0
b. Processing of Council Housing Major Adaptations (weeks)
34.0
HLPI 7
a. Private Sector Dwellings Returned Into Occupation
50
4
HLPI 29
Customer Satisfaction with Repairs and Maintenance
100.00%
PULPI 7
Customer Satisfaction with Council-Promoted Shows
100%
PULPI 14
Household Recycling Percentage
19.96%
