Reference
Name
Owner
Apr 20/21
Apr 20/21 (Target Status)
May 20/21
May 20/21 (Target Status)
CCSLPI 7
Response to Complaints Within 10 Days
Director - Customer Services and Business Improvement
94%
HLPI 14
Rent Collected
Director - Housing, Communities and Economic Development
95.97%
HLPI 35
Percentage of Council Dwellings with a Valid Landlord Gas Safety Certificate (CP 12)
98.19%
97.63%
PULPI 14
Household Recycling Percentage
Executive Director - Operations
18.17%
PULPI 15
Household Composting Percentage
20.40%
CFLPI 9
Percentage of Council Tax Collected
Director - Resources
10.38%
CFLPI 10
Percentage of Non-Domestic Rates Collected
12.26%
NI 192
Household Waste Recycled and Composted
38.57%
Q3/19/20
Q3/19/20 (Target Status)
Q4/19/20
Q4/19/20 (Target Status)
CCSLPI 8
Working Days Lost to Short Term Sickness Absence
0.10
0.14
CCSLPI 9
Working Days Lost to LongTerm Sickness Absence
0.71
EHLPI 10
Food Establishment Food Hygiene Scheme Rating
Director - Planning and Public Protection
97%
HLPI 4
a. Processing of Private Sector Disabled Facilities Grants
15.0
b. Processing of Council Housing Major Adaptations (weeks)
4.0
HLPI 7
a. Private Sector Dwellings Returned Into Occupation
4
6
HLPI 10
Length of Stay in Bed and Breakfast Accommodation
5.00
HLPI 29
Customer Satisfaction with Repairs and Maintenance
100.00%
PULPI 7
Customer Satisfaction with Council-Promoted Shows
100%
PULPI 21
a. Monitoring of the Standard of Grounds Maintenance Work - Formal Areas
Director - Arts, Leisure and Democracy
ASB3
Level of Anti-social Behaviour
2,673
3,386
