Published onUser Screen "Our Performance"Indicators On/Above TargetPicture showing Z:\NBBC-logo-09_ASSET_WEB.gifWednesday, 24th June 2020
Person "Administrator"User Screen "Our Performance"User Screen "Our Performance"User Screen "Introduction & Framework"User Screen "Portfolio Holders"User Screen "Strategic Risk Register"User Screen "Delivering Our Future (DOF) Delivery Plan"User Screen "Indicators Below Target"
  
On Target Indicators
  

Reference

Name

Owner

Apr 20/21

Apr 20/21 (Target Status)

May 20/21

May 20/21 (Target Status)

Monthly Local PIs 

CCSLPI 7

Response to Complaints Within 10 Days

Director - Customer Services and Business Improvement

   

   

94%

   

HLPI 14

Rent Collected

Director - Housing, Communities and Economic Development

95.97%

   

   

   

HLPI 35

Percentage of Council Dwellings with a Valid Landlord Gas Safety Certificate (CP 12)

Director - Housing, Communities and Economic Development

98.19%

   

97.63%

   

PULPI 14

Household Recycling Percentage

Executive Director - Operations

18.17%

   

   

   

PULPI 15

Household Composting Percentage

Executive Director - Operations

20.40%

   

   

   

CFLPI 9

Percentage of Council Tax Collected

Director - Resources

10.38%

   

   

   

CFLPI 10

Percentage of Non-Domestic Rates Collected

Director - Resources

12.26%

   

   

   

Monthly National Indicators 

NI 192

Household Waste Recycled and Composted

   

38.57%

   

   

   

  

Reference

Name

Owner

Q3/19/20

Q3/19/20 (Target Status)

Q4/19/20

Q4/19/20 (Target Status)

  
Please click on an indicator for details.
  

Above Target Indicators
  

Reference

Name

Owner

Apr 20/21

Apr 20/21 (Target Status)

May 20/21

May 20/21 (Target Status)

Monthly Local PIs 

CCSLPI 8

Working Days Lost to Short Term Sickness Absence

Director - Customer Services and Business Improvement

0.10

   

0.14

   

CCSLPI 9

Working Days Lost to LongTerm Sickness Absence

Director - Customer Services and Business Improvement

   

   

0.71

   

EHLPI 10

Food Establishment Food Hygiene Scheme Rating

Director - Planning and Public Protection

97%

   

97%

   

HLPI 4

a. Processing of Private Sector Disabled Facilities Grants

Director - Housing, Communities and Economic Development

15.0

   

15.0

   

HLPI 4

b. Processing of Council Housing Major Adaptations (weeks)

Director - Housing, Communities and Economic Development

4.0

   

4.0

   

HLPI 7

a. Private Sector Dwellings Returned Into Occupation

Director - Housing, Communities and Economic Development

4

   

6

   

HLPI 10

Length of Stay in Bed and Breakfast Accommodation

Director - Housing, Communities and Economic Development

5.00

   

   

   

HLPI 29

Customer Satisfaction with Repairs and Maintenance

Director - Housing, Communities and Economic Development

100.00%

   

100.00%

   

PULPI 7

Customer Satisfaction with Council-Promoted Shows

   

100%

   

100%

   

PULPI 21

a. Monitoring of the Standard of Grounds Maintenance Work - Formal Areas

Director - Arts, Leisure and Democracy

100%

   

100%

   

  

Reference

Name

Owner

Q3/19/20

Q3/19/20 (Target Status)

Q4/19/20

Q4/19/20 (Target Status)

Quarterly Local PIs 

ASB3

Level of Anti-social Behaviour

Director - Housing, Communities and Economic Development

2,673

   

3,386

   

  
Please click on an indicator for details.