Reference
Name
Owner
Nov 18/19
Nov 18/19 (Target Status)
Dec 18/19
Dec 18/19 (Target Status)
CCSLPI 7
Response to Complaints Within 10 Days
Director - Business Improvement
93%
ASMLPI 3
Occupied Commercial Property (Council - owned)
Director - Regeneration and Public Protection
96%
95%
HLPI 14
Rent Collected (Former BV 66a)
Director - Housing and Communities
95.82%
HLPI 18
Length of Stay in Temporary Accommodation (Hostel) - Former BV 183b
12.00
HLPI 29
Customer Satisfaction with Planned and Cyclical Maintenance Work Programmes
98.03%
98.24%
HLPI 35
Percentage of Council Dwellings with a Valid Landlord Gas Safety Certificate (CP 12)
99.73%
99.78%
PULPI 21
b. Monitoring of the Standard of Grounds Maintenance Work - Informal Areas
Director - Governance and Recreation
74%
73%
CFLPI 2
Former Debts - Council Tax
Director - Finance and Procurement
1,020,640
CFLPI 10
Percentage of Non-Domestic Rates Collected (Former BV 10)
75.15%
84.17%
Q2/18/19
Q2/18/19 (Target Status)
Q3/18/19
Q3/18/19 (Target Status)
ASB3
Level of Anti-social Behaviour
2,499
CCSLPI 8
Working Days Lost to Short Term Sickness Absence
2.34
2.62
EHLPI 1
Dangerous Structures Responded to Within 2 Hours
100.0%
EHLPI 4
Development Control Response to All Service Requests
EHLPI 10
Food Establishment Food Hygiene Scheme Rating
98.00%
EHLPI 24
Overall Satisfaction With The Business Regulation and Support Service
94.0%
95.0%
EHLPI 26
Environmental Protection Response to All Service Requests
EHLPI 27
Business Regulation and Support Response to All Service Requests
94%
HLPI 3
a. Removal of Private Sector Property Housing Hazards
54
57
HLPI 4
b. Processing of Council Housing Major Adaptations
33.0
32.0
HLPI 7
a. Private Sector Dwellings Returned Into Occupation
19
HLPI 13
Collection of Former Tenant Arrears
117,313
129,346
PULPI 7
Customer Satisfaction with Council-Promoted Shows
100%
a. Monitoring of the Standard of Grounds Maintenance Work - Formal Areas
89%
CFLPI 4
Former Debts - Non Domestic Rates
735,483
727,567
CFLPI 6
Sundry Debt Collection
86.54%
86.98%
ASMLPI 8
The Number of Occasions a Car Park Has No Ticket Machines Working
Director - Assets and Street Services
0
