Published onUser Screen "Our Performance"Indicators On/Above TargetPicture showing Z:\NBBC-logo-09_ASSET_WEB.gifFriday, 26th July 2019
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On Target Indicators
  

Reference

Name

Owner

May 19/20

May 19/20 (Target Status)

Jun 19/20

Jun 19/20 (Target Status)

Monthly Local PIs 

HLPI 14

Rent Collected

Director - Housing, Communities and Economic Development

   

   

96.09%

   

HLPI 29

Customer Satisfaction with Planned and Cyclical Maintenance Work Programmes

Director - Housing, Communities and Economic Development

98.04%

   

98.87%

   

HLPI 35

Percentage of Council Dwellings with a Valid Landlord Gas Safety Certificate (CP 12)

Director - Housing, Communities and Economic Development

99.20%

   

98.58%

   

PULPI 15

Household Composting Percentage

Executive Director - Operations

18.78%

   

   

   

PULPI 17

Visits to the Museum in Person

   

   

   

18,383

   

PULPI 21

b. Monitoring of the Standard of Grounds Maintenance Work - Informal Areas

Director - Arts, Leisure and Democracy

74%

   

   

   

CFLPI 10

Percentage of Non-Domestic Rates Collected

Director - Resources

22.32%

   

30.59%

   

  

Reference

Name

Owner

Q4/18/19

Q4/18/19 (Target Status)

Q1/19/20

Q1/19/20 (Target Status)

  
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Above Target Indicators
  

Reference

Name

Owner

May 19/20

May 19/20 (Target Status)

Jun 19/20

Jun 19/20 (Target Status)

Monthly Local PIs 

EHLPI 10

Food Establishment Food Hygiene Scheme Rating

Director - Planning and Public Protection

98.00%

   

98.00%

   

HLPI 3

a. Removal of Private Sector Property Housing Hazards

Director - Housing, Communities and Economic Development

33

   

34

   

HLPI 4

a. Processing of Private Sector Disabled Facilities Grants

Director - Housing, Communities and Economic Development

9.0

   

7.0

   

HLPI 4

b. Processing of Council Housing Major Adaptations

Director - Housing, Communities and Economic Development

33.0

   

31.0

   

HLPI 7

a. Private Sector Dwellings Returned Into Occupation

Director - Housing, Communities and Economic Development

4

   

5

   

HLPI 13

Collection of Former Tenant Arrears

Director - Housing, Communities and Economic Development

27,460

   

42,374

   

HLPI 14

Rent Collected

Director - Housing, Communities and Economic Development

96.19%

   

   

   

PULPI 7

Customer Satisfaction with Council-Promoted Shows

   

100%

   

99%

   

PULPI 14

Household Recycling Percentage

Executive Director - Operations

18.40%

   

   

   

PULPI 17

Visits to the Museum in Person

   

13,113

   

   

   

PULPI 20

Customer Satisfaction with Grounds Maintenance Operations

Director - Arts, Leisure and Democracy

97%

   

96%

   

PULPI 21

a. Monitoring of the Standard of Grounds Maintenance Work - Formal Areas

Director - Arts, Leisure and Democracy

92%

   

91%

   

CFLPI 2

Former Debts - Council Tax

Director - Resources

507,844

   

666,296

   

CFLPI 6

Sundry Debt Collection

Director - Resources

47.77%

   

62.04%

   

Monthly National Indicators 

NI 192

Household Waste Recycled and Composted

   

37.18%

   

   

   

  

Reference

Name

Owner

Q4/18/19

Q4/18/19 (Target Status)

Q1/19/20

Q1/19/20 (Target Status)

Quarterly Local PIs 

ASB3

Level of Anti-social Behaviour

Director - Housing, Communities and Economic Development

4,152

   

925

   

ASMLPI 8

The Number of Occasions a Car Park Has No Ticket Machines Working

Executive Director - Operations

0

   

   

   

  
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