Reference
Name
Owner
Nov 20/21
Nov 20/21 (Target Status)
Dec 20/21
Dec 20/21 (Target Status)
CCSLPI 7
Response to Complaints Within 10 Days
Director - Customer Services and Business Improvement
95%
CCSLPI 9
Working Days Lost to LongTerm Sickness Absence
3.94
HLPI 29
Customer Satisfaction with Repairs and Maintenance
Director - Housing, Communities and Economic Development
97.00%
HLPI 35
Percentage of Council Dwellings with a Valid Landlord Gas Safety Certificate (CP 12)
97.85%
97.72%
PULPI 14
Household Recycling Percentage
Executive Director - Operations
18.64%
PULPI 15
Household Composting Percentage
19.35%
PULPI 21
a. Monitoring of the Standard of Grounds Maintenance Work - Formal Areas
Director - Arts, Leisure and Democracy
81%
NI 192
Household Waste Recycled and Composted
37.99%
Q2/20/21
Q2/20/21 (Target Status)
Q3/20/21
Q3/20/21 (Target Status)
CCSLPI 8
Working Days Lost to Short Term Sickness Absence
1.62
1.79
3.37
EHLPI 10
Food Establishment Food Hygiene Scheme Rating
Director - Planning and Public Protection
98%
HLPI 4
b. Processing of Council Housing Major Adaptations (weeks)
21.0
16.0
HLPI 7
a. Private Sector Dwellings Returned Into Occupation
33
100.00%
PULPI 7
Customer Satisfaction with Council-Promoted Shows
100%
