Published onUser Screen "Our Performance"Indicators On/Above TargetPicture showing Z:\NBBC-logo-09_ASSET_WEB.gifTuesday, 25th May 2021
Person "Administrator"User Screen "Our Performance"User Screen "Our Performance"User Screen "Introduction & Framework"User Screen "Strategic Risk Register"User Screen "Delivering Our Future (DOF) Delivery Plan"User Screen "Indicators Below Target"
  
On Target Indicators
  

Reference

Name

Owner

Mar 20/21

Mar 20/21 (Target Status)

Apr 21/22

Apr 21/22 (Target Status)

Monthly Local PIs 

CCSLPI 7

Response to Complaints Within 10 Days

Director - Customer Services and Business Improvement

97%

   

   

   

HLPI 35

Percentage of Council Dwellings with a Valid Landlord Gas Safety Certificate (CP 12)

Director - Housing, Communities and Economic Development

97.89%

   

97.93%

   

PULPI 15

Household Composting Percentage

Executive Director - Operations

16.24%

   

   

   

PULPI 21

a. Monitoring of the Standard of Grounds Maintenance Work - Formal Areas

Director - Arts, Leisure and Democracy

82%

   

81%

   

CFLPI 9

Percentage of Council Tax Collected

Director - Resources

97.23%

   

10.97%

   

CFLPI 10

Percentage of Non-Domestic Rates Collected

Director - Resources

   

   

13.11%

   

Monthly National Indicators 

NI 192

Household Waste Recycled and Composted

   

36.20%

   

   

   

  

Reference

Name

Owner

Q3/20/21

Q3/20/21 (Target Status)

Q4/20/21

Q4/20/21 (Target Status)

  
Please click on an indicator for details.
  

Above Target Indicators
  

Reference

Name

Owner

Mar 20/21

Mar 20/21 (Target Status)

Apr 21/22

Apr 21/22 (Target Status)

Monthly Local PIs 

CCSLPI 8

Working Days Lost to Short Term Sickness Absence

Director - Customer Services and Business Improvement

2.77

   

   

   

CCSLPI 9

Working Days Lost to LongTerm Sickness Absence

Director - Customer Services and Business Improvement

   

   

0.41

   

EHLPI 10

Food Establishment Food Hygiene Scheme Rating

Director - Planning and Public Protection

98%

   

98%

   

HLPI 3

a. Removal of Private Sector Property Housing Hazards

Director - Housing, Communities and Economic Development

73

   

   

   

HLPI 4

a. Processing of Private Sector Disabled Facilities Grants

Director - Housing, Communities and Economic Development

13.0

   

   

   

HLPI 4

b. Processing of Council Housing Major Adaptations (weeks)

Director - Housing, Communities and Economic Development

34.0

   

   

   

HLPI 7

a. Private Sector Dwellings Returned Into Occupation

Director - Housing, Communities and Economic Development

50

   

4

   

HLPI 29

Customer Satisfaction with Repairs and Maintenance

Director - Housing, Communities and Economic Development

100.00%

   

100.00%

   

PULPI 7

Customer Satisfaction with Council-Promoted Shows

   

100%

   

   

   

PULPI 14

Household Recycling Percentage

Executive Director - Operations

19.96%

   

   

   

  

Reference

Name

Owner

Q3/20/21

Q3/20/21 (Target Status)

Q4/20/21

Q4/20/21 (Target Status)

  
Please click on an indicator for details.