Published onUser Screen "Our Performance"Indicators On/Above TargetPicture showing Z:\NBBC-logo-09_ASSET_WEB.gifFriday, 23rd February 2018
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On Target Indicators
  

Reference

Name

Owner

Dec 17/18

Dec 17/18 (Target Status)

Jan 17/18

Jan 17/18 (Target Status)

Monthly Local PIs 

ASMLPI 3

Occupied Commercial Property (Council - owned)

Director - Regeneration and Public Protection

96%

   

94%

   

EHLPI 24

Overall Satisfaction With The Business Regulation and Support Service

Director - Regeneration and Public Protection

90.0%

   

90.0%

   

HLPI 29

Customer Satisfaction with Planned and Cyclical Maintenance Work Programmes

Director - Housing and Communities

97.81%

   

98.00%

   

HLPI 35

Percentage of Council Dwellings with a Valid Landlord Gas Safety Certificate (CP 12)

Director - Housing and Communities

99.93%

   

99.70%

   

LLPI 1

Dispatch of Right to Buy Transfer Documentation

Director - Governance and Recreation

100.00%

   

100.00%

   

LLPI 4

Prosecutions(Successful Outcomes)

Director - Governance and Recreation

100.00%

   

100.00%

   

LLPI 6

New Leases Completed Within 50 Working Days

Director - Governance and Recreation

100.00%

   

100.00%

   

PULPI 14

Household Recycling Percentage

Director - Assets and Street Services

19.26%

   

   

   

PULPI 17

Visits to the Museum in Person

   

55,576

   

58,948

   

PULPI 20

Customer Satisfaction with Grounds Maintenance Operations

Director - Governance and Recreation

71%

   

71%

   

  

Reference

Name

Owner

Q2/17/18

Q2/17/18 (Target Status)

Q3/17/18

Q3/17/18 (Target Status)

Quarterly Local PIs 

ASMLPI 10

a.- The Number of Market Stalls Hired in Nuneaton

Director - Assets and Street Services

4,886

   

7,392

   

EHLPI 7

Determine Licensing Act Applications wthin 10 Working Days

Director - Regeneration and Public Protection

94%

   

   

   

  
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Above Target Indicators
  

Reference

Name

Owner

Dec 17/18

Dec 17/18 (Target Status)

Jan 17/18

Jan 17/18 (Target Status)

Monthly Local PIs 

CCSLPI 5

Dealing in Full with Telephone Calls at First Point of Contact

Director - Business Improvement

93%

   

93%

   

CCSLPI 9

Working Days Lost to LongTerm Sickness Absence

Director - Business Improvement

3.45

   

3.86

   

EHLPI 1

Dangerous Structures Responded to Within 2 Hours

Director - Regeneration and Public Protection

100.0%

   

   

   

EHLPI 4

Development Control Response to All Service Requests

Director - Regeneration and Public Protection

96%

   

96%

   

EHLPI 10

Food Establishment Food Hygiene Scheme Rating

Director - Regeneration and Public Protection

98.00%

   

98.00%

   

EHLPI 26

Environmental Protection Response to All Service Requests

Director - Regeneration and Public Protection

95%

   

95%

   

EHLPI 27

Business Regulation and Support Response to All Service Requests

Director - Regeneration and Public Protection

96%

   

95%

   

HLPI 4

b. Processing Council Housing Major Adaptations

Director - Housing and Communities

23.0

   

23.0

   

HLPI 7

a. Private Sector Dwellings Returned Into Occupation

Director - Housing and Communities

15

   

18

   

HLPI 13

Collection of Former Tenant Arrears

Director - Housing and Communities

95,968

   

108,170

   

HLPI 18

Length of Stay in Temporary Accommodation (Hostel) - Former BV 183b

Director - Housing and Communities

11.00

   

11.00

   

PULPI 7

Customer Satisfaction with Council-Promoted Shows

   

100%

   

   

   

PULPI 15

Household Composting Percentage

Director - Assets and Street Services

26.98%

   

   

   

PULPI 21

a. Monitoring of the Standard of Grounds Maintenance Work - Formal Areas

Director - Governance and Recreation

85%

   

85%

   

CFLPI 2

Former Debts - Council Tax

Director - Finance and Procurement

1,109,045

   

1,180,504

   

CFLPI 4

Former Debts - Non Domestic Rates

Director - Finance and Procurement

1,229,996

   

1,253,109

   

CFLPI 6

Sundry Debt Collection

Director - Finance and Procurement

82.98%

   

93.55%

   

Monthly National Indicators 

NI 191

Residual Household Waste per Household

   

483

   

   

   

NI 192

Household Waste Recycled and Composted

   

46.24%

   

   

   

  

Reference

Name

Owner

Q2/17/18

Q2/17/18 (Target Status)

Q3/17/18

Q3/17/18 (Target Status)

Quarterly Local PIs 

ASB3

Level of Anti-social Behaviour

Director - Housing and Communities

   

   

4,033

   

ASMLPI 8

The Number of Occasions a Car Park Has No Ticket Machines Working

Director - Assets and Street Services

0

   

0

   

ASMLPI 10

b.-  The Number of Market Stalls Hired in Bedworth

Director - Assets and Street Services

2,428

   

3,641

   

  
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