Published onUser Screen "Our Performance"Indicators Below TargetPicture showing Z:\NBBC-logo-09_ASSET_WEB.gifTuesday, 26th March 2019
Person "Administrator"User Screen "Our Performance"User Screen "Our Performance"User Screen "Introduction & Framework"User Screen "Portfolio Holders"User Screen "Key Local Indicators Report"User Screen "Strategic Risk Register"User Screen "Corporate Plan and Delivery Plan"User Screen "Business Plans"User Screen "Indicators On/Above Target"
  
  

Reference

Name

Owner

Jan 18/19

Jan 18/19 (Target Status)

Feb 18/19

Feb 18/19 (Target Status)

Monthly Local PIs 

CCSLPI 4

Telephone Calls Answered Within 30 Seconds

Director - Business Improvement

44.1%

   

43.3%

   

CCSLPI 6

Visitors Seeing an Advisor at the Contact Centre Within 10 Minutes

Director - Business Improvement

58.8%

   

58.1%

   

CCSLPI 9

Working Days Lost to LongTerm Sickness Absence

Director - Business Improvement

5.07

   

5.51

   

ASMLPI 3

Occupied Commercial Property (Council - owned)

Director - Regeneration and Public Protection

   

   

93%

   

ASMLPI 5

Footfall:Nuneaton Town Centre

Director - Assets and Street Services

3,029,411

   

3,316,072

   

HLPI 2

b. Sheltered Housing Alarm Calls (60 seconds)

Director - Housing and Communities

98.84%

   

98.83%

   

HLPI 6

a. Complaints Dealt with Within Response Times

Director - Housing and Communities

95.16%

   

93.00%

   

HLPI 10

Length of Stay in Bed and Breakfast Accommodation (former BV 183a)

Director - Housing and Communities

17.00

   

   

   

HLPI 14

Rent Collected (Former BV 66a)

Director - Housing and Communities

95.53%

   

   

   

PULPI 17

Visits to the Museum in Person

   

55,293

   

60,549

   

PULPI 20

Customer Satisfaction with Grounds Maintenance Operations

Director - Governance and Recreation

40%

   

   

   

CFLPI 2

Former Debts - Council Tax

Director - Finance and Procurement

1,137,233

   

1,184,610

   

CFLPI 4

Former Debts - Non Domestic Rates

Director - Finance and Procurement

   

   

759,138

   

CFLPI 9

Percentage of Council Tax Collected (Former BV 9)

Director - Finance and Procurement

93.11%

   

95.16%

   

CFLPI 10

Percentage of Non-Domestic Rates Collected (Former BV 10)

Director - Finance and Procurement

91.73%

   

95.57%

   

  

Reference

Name

Owner

Q2/18/19

Q2/18/19 (Target Status)

Q3/18/19

Q3/18/19 (Target Status)

Quarterly Local PIs 

ASMLPI 10

a.- The Number of Market Stalls Hired in Nuneaton

Director - Assets and Street Services

4,910

   

7,155

   

ASMLPI 10

b.-  The Number of Market Stalls Hired in Bedworth

Director - Assets and Street Services

2,058

   

3,118

   

EHLPI 7

Determine Licensing Act Applications wthin 10 Working Days

Director - Regeneration and Public Protection

87%

   

89%

   

  
Please click on an indicator for details.