Published onUser Screen "Our Performance"Indicators Below TargetPicture showing Z:\NBBC-logo-09_ASSET_WEB.gifWednesday, 24th June 2020
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Reference

Name

Owner

Apr 20/21

Apr 20/21 (Target Status)

May 20/21

May 20/21 (Target Status)

Monthly Local PIs 

CCSLPI 7

Response to Complaints Within 10 Days

Director - Customer Services and Business Improvement

91%

   

   

   

CCSLPI 9

Working Days Lost to LongTerm Sickness Absence

Director - Customer Services and Business Improvement

0.46

   

   

   

ASMLPI 3

Occupied Commercial Property (Council - owned)

Director - Planning and Public Protection

90%

   

90%

   

ASMLPI 5

Footfall: Nuneaton Town Centre

Executive Director - Operations

127,917

   

294,597

   

ASMLPI 6

Footfall: Bedworth Town Centre

Executive Director - Operations

45,800

   

99,370

   

HLPI 2

b. Sheltered Housing Alarm Calls (60 seconds)

Director - Housing, Communities and Economic Development

98.00%

   

98.00%

   

HLPI 3

a. Removal of Private Sector Property Housing Hazards

Director - Housing, Communities and Economic Development

1

   

1

   

HLPI 6

a. Complaints Dealt with Within Response Times

Director - Housing, Communities and Economic Development

80.00%

   

83.00%

   

HLPI 10

Length of Stay in Bed and Breakfast Accommodation

Director - Housing, Communities and Economic Development

   

   

7.00

   

HLPI 13

Collection of Former Tenant Arrears

Director - Housing, Communities and Economic Development

7,667

   

12,526

   

HLPI 14

Rent Collected

Director - Housing, Communities and Economic Development

   

   

95.76%

   

PULPI 17

Visits to the Museum in Person

   

0

   

0

   

PULPI 21

b. Monitoring of the Standard of Grounds Maintenance Work - Informal Areas

Director - Arts, Leisure and Democracy

64%

   

49%

   

CFLPI 2

Former Debts - Council Tax

Director - Resources

197,570

   

346,375

   

CFLPI 4

Former Debts - Non Domestic Rates

Director - Resources

15,406

   

25,453

   

CFLPI 9

Percentage of Council Tax Collected

Director - Resources

   

   

19.35%

   

CFLPI 10

Percentage of Non-Domestic Rates Collected

Director - Resources

   

   

19.39%

   

Monthly National Indicators 

NI 191

Residual Household Waste per Household

   

638

   

   

   

  

Reference

Name

Owner

Q3/19/20

Q3/19/20 (Target Status)

Q4/19/20

Q4/19/20 (Target Status)

Quarterly Local PIs 

ASMLPI 10

b.-  The Number of Market Stalls Hired in Bedworth

Executive Director - Operations

3,247

   

4,009

   

ASMLPI 10

a.- The Number of Market Stalls Hired in Nuneaton

Executive Director - Operations

6,626

   

8,178

   

EHLPI 7

Determine Licensing Act Applications wthin 10 Working Days

Director - Planning and Public Protection

93%

   

91%

   

  
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