Published onUser Screen "Our Performance"Indicators Below TargetPicture showing Z:\NBBC-logo-09_ASSET_WEB.gifTuesday, 27th August 2019
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Reference

Name

Owner

Jun 19/20

Jun 19/20 (Target Status)

Jul 19/20

Jul 19/20 (Target Status)

Monthly Local PIs 

CCSLPI 7

Response to Complaints Within 10 Days

Director - Customer Services and Business Improvement

92%

   

   

   

CCSLPI 8

Working Days Lost to Short Term Sickness Absence

Director - Customer Services and Business Improvement

0.90

   

1.20

   

CCSLPI 9

Working Days Lost to LongTerm Sickness Absence

Director - Customer Services and Business Improvement

1.77

   

2.33

   

ASMLPI 3

Occupied Commercial Property (Council - owned)

Director - Planning and Public Protection

91%

   

91%

   

ASMLPI 5

Footfall: Nuneaton Town Centre

Executive Director - Operations

1,402,443

   

1,871,784

   

ASMLPI 6

Footfall: Bedworth Town Centre

Executive Director - Operations

368,576

   

493,572

   

HLPI 2

b. Sheltered Housing Alarm Calls (60 seconds)

Director - Housing, Communities and Economic Development

94.00%

   

95.00%

   

HLPI 6

a. Complaints Dealt with Within Response Times

Director - Housing, Communities and Economic Development

76.00%

   

79.00%

   

HLPI 10

Length of Stay in Bed and Breakfast Accommodation

Director - Housing, Communities and Economic Development

9.00

   

   

   

PULPI 17

Visits to the Museum in Person

   

   

   

25,326

   

PULPI 21

b. Monitoring of the Standard of Grounds Maintenance Work - Informal Areas

Director - Arts, Leisure and Democracy

54%

   

53%

   

CFLPI 4

Former Debts - Non Domestic Rates

Director - Resources

292,814

   

361,970

   

CFLPI 6

Sundry Debt Collection

Director - Resources

   

   

52.73%

   

CFLPI 9

Percentage of Council Tax Collected

Director - Resources

28.90%

   

38.10%

   

Monthly National Indicators 

NI 191

Residual Household Waste per Household

   

530

   

   

   

  

Reference

Name

Owner

Q4/18/19

Q4/18/19 (Target Status)

Q1/19/20

Q1/19/20 (Target Status)

Quarterly Local PIs 

ASMLPI 10

a.- The Number of Market Stalls Hired in Nuneaton

Executive Director - Operations

9,188

   

2,279

   

ASMLPI 10

b.-  The Number of Market Stalls Hired in Bedworth

Executive Director - Operations

4,072

   

1,019

   

EHLPI 7

Determine Licensing Act Applications wthin 10 Working Days

Director - Planning and Public Protection

92%

   

93%

   

  
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