May 07/08

91.0%

Jul 07/08

91.0%

Sep 07/08

94.0%

Nov 07/08

96.0%

3 occurrences of max 10 mins outside the response target due to staff shortages and distance of travel between surveyors homes to site locations. Remedies in place and staffing levels increased from 2 to 6. Rolling average will improve over next few months.

Jan 07/08

95.0%

Mar 07/08

96.0%

May 08/09

96.0%

Jul 08/09

96.0%

November comment still having affect on figures: All reported Dangerous Structures actioned within target time since Nov. Rolling average will improve over next few months.

Sep 08/09

92.0%

Nov 08/09

93.0%

Jan 08/09

93.0%

Mar 08/09

97.0%

May 09/10

97.0%

Jul 09/10

96.0%

Sep 09/10

97.0%

Nov 09/10

93.0%

Jan 09/10

94.0%

Mar 09/10

91.0%

May 10/11

89.0%

Jul 10/11

Sep 10/11

Nov 10/11

Jan 10/11

Mar 10/11