Chart showing Indicator "HLPI 29 - Customer Satisfaction with Repairs and Maintenance"User Screen "Introduction & Framework"User Screen "Portfolio Holders"User Screen "Strategic Risk Register"User Screen "Delivering Our Future (DOF) Delivery Plan"User Screen "Business Plans"User Screen "Indicators On/Above Target"User Screen "Indicators Below Target"Published onWednesday, 28th October 2020Show Indicator "HLPI 29 - Customer Satisfaction with Repairs and Maintenance" using Object Form "Details"Show Indicator "HLPI 29 - Customer Satisfaction with Repairs and Maintenance" using Object Form "Links"Show Indicator "HLPI 29 - Customer Satisfaction with Repairs and Maintenance" using Object Form "Printable"Show Indicator "HLPI 29 - Customer Satisfaction with Repairs and Maintenance" using Object Form "Update"Show Indicator "HLPI 29 - Customer Satisfaction with Repairs and Maintenance" using Object Form "Edit"User Screen "Our Performance"Picture showing Z:\NBBC-logo-09_ASSET_WEB.gifHLPI 29 - Customer Satisfaction with Repairs and Maintenance
Person "Administrator"User Screen "Introduction & Framework"User Screen "Portfolio Holders"User Screen "Strategic Risk Register"User Screen "Delivering Our Future (DOF) Delivery Plan"User Screen "Business Plans"User Screen "Indicators On/Above Target"User Screen "Indicators Below Target"User Screen "Our Performance"
  
  
  
TablenotenotenotenotenotenoteTable showing Value of Indicator "HLPI 29 - Customer Satisfaction with Repairs and Maintenance"Chart showing Indicator "HLPI 29 - Customer Satisfaction with Repairs and Maintenance"Table showing Hierarchical Self of Object Form "Performance"Indicator "HLPI 29 - Customer Satisfaction with Repairs and Maintenance"Indicator "HLPI 29 - Customer Satisfaction with Repairs and Maintenance"Table showing Hierarchical Self of Indicator "HLPI 29 - Customer Satisfaction with Repairs and Maintenance"Below TargetOn TargetAbove Target

Month

Percentage

Comment

Apr 20/21

100.00%

   

0 Tenants contacted 0 satisfied NB- No assessments carried out following Government Guidance regarding ongoing pandemic

May 20/21

100.00%

   

0 Tenants contacted 0 satisfied NB- No assessments carried out following Government Guidance regarding ongoing pandemic

Jun 20/21

100.00%

   

0 Tenants contacted 0 satisfied No Assessments carried out since 24 March due to ongoing restrictions. Assessments are due to commence again from 3 August 2020.

Jul 20/21

100.00%

   

0 Tenants contacted 0 satisfied No Assessments carried out since 24 March due to ongoing restrictions. Assessments are due to commence again from 3 August 2020.

Aug 20/21

100.00%

   

14 Tenants contacted 14 satisfied Cumulative Total: 100% 14 Tenants contacted 14 satisfied

Sep 20/21

100.00%

   

38 Tenants contacted 38 satisfied Cumulative Total: 100% 52 Tenants contacted 52 satisfied

Oct 20/21

   

   

   

Nov 20/21

   

   

   

Dec 20/21

   

   

   

Jan 20/21

   

   

   

Feb 20/21

   

   

   

Mar 20/21