|
Month |
Percentage |
|
Comment |
|
Apr 18/19 |
40% |
|
60 forms sent out, 10 responses, 4 scoring 3 or more out of 5. 4/10 |
|
May 18/19 |
40% |
|
60 forms sent out, 0 responses Cumulative figure therefore remains the same 4/10. |
|
Jun 18/19 |
40% |
|
60 forms sent out, 0 responses Cumulative figure therefore remains the same 4/10. |
|
Jul 18/19 |
40% |
|
60 forms sent out, 0 responses Cumulative figure therefore remains the same 4/10. |
|
Aug 18/19 |
40% |
|
60 forms sent out, 0 responses Cumulative figure therefore remains the same 4/10. |
|
Sep 18/19 |
40% |
|
60 forms sent out, 0 responses Cumulative figure therefore remains the same 4/10. |
|
Oct 18/19 |
40% |
|
60 forms sent out, 0 responses Cumulative figure therefore remains the same 4/10. Forms have been amended to try to increase response and new version will be sent out from late November both from Glendale and Parks staff |
|
Nov 18/19 |
40% |
|
60 forms sent out, 0 responses Cumulative figure therefore remains the same 4/10. Forms have been amended to try to increase response and new version will be sent out from late November both from Glendale and Parks staff |
|
Dec 18/19 |
40% |
|
0 forms sent out, 0 responses Cumulative figure therefore remains the same 4/10. Amended forms have had to be revised and are going to be sent out for the next month. |
|
Jan 18/19 |
40% |
|
60 forms sent out during January , 0 responses in January - hoped will be some February returns .Cumulative figure therefore remains the same 4/10. |
|
Feb 18/19 |
89% |
|
100 forms sent out 14 returns. 8 positive 6 negative. Non returns now count as satisfied responses with this being stated on the response forms that are distributed making 94% positive. Cumulative (April and February Combined) is 110 forms with 98 satisf |
|
Mar 18/19 |
93% |
|
Cumulative = 230 forms, 213 satisfied. |
|
Apr 19/20 |
100% |
|
130 forms sent out, 1 returned, no complaints |
|
May 19/20 |
97% |
|
130 forms sent out, 25 returned, 7 negative feedbacks, percent satisfied 94.62% cumulative 260 forms, 7 negative, (260-7)/260*100 = 97.31% |
|
Jun 19/20 |
96% |
|
130 forms sent out 17 returned. 8 negative responses. Percent satisfied 94.62%. Cumulative 390 forms 15 negative ((390-15)/390)*100 = 96.16% |
|
Jul 19/20 |
97% |
|
130 forms sent out 3 returned. 1 negative response. Percent satisfied 99.23%. Cumulative 520 forms 16 negative ((520-16)/520)*100 = 96.92% |
|
Aug 19/20 |
96% |
|
130 forms sent out 24 returned. 10 negative responses. Percent satisfied 92.31%. Cumulative 650 forms 26 negative ((650-26)/650)*100 = 96% |
|
Sep 19/20 |
97% |
|
130 forms sent out 2 returned. 1 negative response. Percent satisfied 99.23%. Cumulative 780 forms 27 negative ((780-27)/780)*100 = 97% |
|
Oct 19/20 |
97% |
|
80 forms sent out 0 returned. 0 negative response. Percent satisfied 100 %. Cumulative 860 forms 27 negative ((860-27)/860)*100 = 96.86% |
|
Nov 19/20 |
97% |
|
130 forms sent out 4 returned. 2 negative response. Percent satisfied 98.46 %. Cumulative 990 forms 29 negative ((990-29)/990)*100 = 97.07% |
|
Dec 19/20 |
97% |
|
130 forms sent out 4 returned. 2 negative response. Percent satisfied 98.46 %. Cumulative 1120 forms 31 negative ((1120-31)/1120)*100 = 97.23% |
|
Jan 19/20 |
97% |
|
130 forms sent out 15 returned. 7 negative response. Percent satisfied 94.62 %. Cumulative 1250 forms 38 negative ((1250-38)/1250)*100 = 96.96% |
|
Feb 19/20 |
97% |
|
130 forms sent out 8 returned. 1 negative response. Percent satisfied 99.23 %. Cumulative 1380 forms 39 negative ((1380-39)/1380)*100 =97.17% |
|
Mar 19/20 |
97% |
|
130 forms sent out 8 returned. 1 negative response. Percent satisfied 99.23 %. Cumulative 1380 forms 39 negative ((1380-39)/1380)*100 =97.17% - end of February data as indicator discontinued while pending review. |
