User Screen "Our Performance"Published onTuesday, 23rd December 2008Picture showing T:\Steve G\NBBC-logo-rev.gifShow Person "Assistant Director - Housing Services" using Object Form "Responsibilities"Assistant Director - Housing Services
Person "Performance and Quality Manager"User Screen "Introduction & Framework"User Screen "Portfolio Holders and OSP Performance"User Screen "Monthly Performance Report"User Screen "Community Plan"User Screen "Corporate Plan and Delivery Plan"User Screen "Plans,Policies, Strategies, Standards"User Screen "Warwickshire Local Area Agreement"User Screen "Best Value Performance Indicators"User Screen "Indicators Above Target"User Screen "Indicators On Target"User Screen "Indicators Below Target"User Screen "Our Performance"Show Person "Assistant Director - Housing Services" using Object Form "Responsibilities"
  

Description

Dawn Dawson

dawn.dawson@nuneatonandbedworth.gov.uk
  

Owned Indicators

HLPI 7 - 06-08
BV064 - Private Sector Dwellings Returned Into Occupation or Demolished
HLPI 4 - a. 06-08
BV066b - 06-08
BV066d - Rent Collection and Arrears Recovery(Evictions)
HLPI 3 - 06-08
BV183a - Length of Stay in Temporary Accommodation (Bed and Breakfast)
BV183b - 06-08
BV164 - Equal Access to Social Housing
HLPI 2 - b. Sheltered Housing Alarm Calls (60 seconds)
BV064 - Private Sector Dwellings Returned Into Occupation or Demolished pre 06/07
? - HLPI 2 - Sheltered Housing Alarm Calls pre 06/07
BV064 - 06-08
HLPI 6 - 06-08
BV066c - Rent Collection and Arrears Recovery(Notices Seeking Possession) pre 06/07
BV202 - Number of Rough Sleepers
BV066b - Rent Collection and Arrears Recovery(7 Weeks Arrears) pre 06/07
BV214 - Housing Advice Service:repeat homelessness
HLPI 13 - Collection of Former Tenant Arrears
HLPI 4 - b. Waiting Time For Adaptations (completion of works)
HLPI 9 - Equal Access to Social Housing (former BV 164)
? - HLPI 3 - Minimum Legal / Decent Homes Standard pre 06/07
? - HLPI 4a - Waiting Time For Adaptations (approval of grant/assistance) pre 06/07
? - HLPI 1 - Offers  to Let Made Within 1 Day pre 06/07
HLPI 11 - Change in Number of Families in Temporary Accommodation
BV075a - Tenants Satisfaction - Participation (All)
HLPI 8 - Meeting Outcomes in the Housing Service Development Action Plan
HLPI 4 - a. Waiting Time For Adaptations (approval of grant/assistance)
BV183b - Length of Stay in Temporary Accommodation (Hostel) pre 06/07
BV213 - Housing Service: preventing homelessness
HLPI 10 - Length of Stay in Bed and Breakfast Accommodation (former BV 183a)
HLPI 7 - Abandoned Calls to the Contact Centre
Equal Access to Social Housing
HLPI 2 - 06-08
BV066a - Rent Collection and Arrears Recovery(Rent Collected)
BV066c - 06-08
BV066a - Rent Collection and Arrears Recovery(Rent Collected)  pre 06/07
HLPI 2 - a. Sheltered Housing Alarm Calls (30 seconds)
HLPI 5 - 06-08
BV074b - Tenants Satisfaction With Landlords (Black and Minority Ethnic Tenants)
HLPI 6 - a. Complaints Dealt with Within Response Times
? - HLPI 6 - Complaints Dealt with Within Response Times pre 06/07
HLPI 3 - Minimum Legal / Decent Homes Standard
? - HLPI 5 - Homeless Decisions pre 06/07
BV225 - Actions Against Domestic Violence
BV203 - Change in Number of Families in Temporary Accommodation
BV066b - Rent Collection and Arrears Recovery(7 Weeks Arrears)
HLPI 1 - Offers  to Let Made Within 1 Day
BV066d - 06-08
HLPI 12 - Housing Advice Service:repeat homelessness (former BV 214)
BV075b - Tenants Satisfaction - Participation (Black and Minority Ethnic)
BV066d - Rent Collection and Arrears Recovery(Evictions) pre 06/07
? - HLPI 7 - Abandoned Calls to the Contact Centre pre 06/07
BV074a - Tenants Satisfaction With Landlords (All)
BV075c - Tenants Satisfaction - Participation (Non-Black and Minority Ethnic)
BV074c - Tenants Satisfaction With Landlords (Non-Black and Minority Ethnic)
BV183b - Length of Stay in Temporary Accommodation (Hostel)
? - HLPI 4b - Waiting Time For Adaptations (completion of works) pre 06/07
HLPI 6 - b. The Number of Compliments Received
HLPI 4 - 06-08
HLPI 5 - Homeless Decisions
BV066c - Rent Collection and Arrears Recovery(Notices Seeking Possession)

  

Collection Responsibility

HLPI 8 - Meeting Outcomes in the Housing Service Development Action Plan

  

Owned Initiatives

Priority 1 - To provide a choice of housing to meet the needs of the residents of the Borough.